What initial and re-boot training programs does Boulder Designs provide to franchisees?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
Before you begin operating the Boulder Designs Business, we will:
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- Provide an initial training program and provide a re-boot training program. These training programs are described in detail later in this Item; (Franchise Agreement, Section 8.1, Section 8.2).
When you sign the franchise agreement, you will also pay us $12,000 for You and your initial manager to attend and complete one level of training (Initial Training) over the course of approximately five business days. If you do not successfully complete the full initial training course, we reserve the right to deduct any amount from your Initial Training Fee to cover our expense and the cost of providing the initial training course in addition to you paying us the On-Site Training Cancellation Fee. If you purchase two Boulder Designs franchised business, you will only need to attend the training once so long you have not appointed a new initial Internal Manager. If you transfer controlling interest to a new owner, and/or you appoint a new Internal Manager, you are subject to additional initial training costs associated with training such new owners and/or internal managers.
We will conduct an Initial Training program, in person, of approximately five business day(s), that the Franchisee (which is you, if you are not a corporation or other business entity), and all Internal Manager(s), must attend and complete to our satisfaction. Training will take place at our headquarters, or at another location or locations we designate. The Initial Training program covers all material aspects of the operation of a Boulder Designs Business, including, but not limited to, such topics as: culture, job site field tours, technical and procedural training, and sales training. All Trainees must complete initial training to our satisfaction prior to beginning operation of your Franchised Business.
Re-boot training will take place at our headquarters, or at another location or locations as we designate. The re-boot training program is conducted over the course of approximately three business days. There is no cost for re-boot training provided you are in full compliance with the franchise agreement, and there is space in the class you wish to attend. If you request additional on-site training, you have received customer complaints, or the quality of your work is not up to Boulder's standards, we may charge you a $2,500 fee for the Re-Boot training program as provided by us. If this fee is charged, payment of the Re-Boot Training fee is due prior to attending training and is non-refundable. You are solely responsible for all other related costs you may incur for you and/or your employees to attend this training.
Periodically, we may require the previously trained and experienced Internal Manager, your other managers and/or employees to attend refresher-training programs to be conducted at our headquarters or other locations we designate. Attendance at these programs will be at your expense; however, we will not require you to attend more than two of these programs in any calendar year and these programs will not collectively exceed five days during any calendar year not including any annual convention that is held by us. You will be responsible for all travel costs, room and board and employees' salaries incurred in connection with you, you Internal Manager, and/or you employees' attendance at such training.
We provide annual training at the National or Regional Convention. We charge a fee of $795 which provides you with the Entrance Fees, costs, and concessions for up to two people; however, this fee does not include salary for you and your employee, meals, lodging and airfare costs. Additional attendees will be billed at $150 each. Attendance is mandatory; non-attendance incurs a non-attendance fee of $795.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–32)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, franchisees and their initial managers are required to attend and complete an initial training program that costs $12,000. This in-person training spans approximately five business days and covers essential aspects of operating a Boulder Designs business, including culture, job site field tours, technical and procedural training, and sales training. The training takes place at Boulder Designs' headquarters or another designated location. Franchisees must complete this initial training to Boulder Designs' satisfaction before commencing operations.
The re-boot training program is conducted over approximately three business days at Boulder Designs' headquarters or another designated location. Generally, there is no cost for re-boot training if the franchisee is in full compliance with the franchise agreement and there is space available in the class. However, Boulder Designs may charge a $2,500 fee for re-boot training if a franchisee requests additional on-site training, has received customer complaints, or if the quality of their work is not up to Boulder Designs' standards. This fee is non-refundable and must be paid prior to attending the training. Franchisees are responsible for all other costs associated with attending the re-boot training.
Boulder Designs may also require experienced internal managers, other managers, and employees to attend refresher training programs at their headquarters or other designated locations. Franchisees are responsible for all expenses related to these refresher programs, including travel, room and board, and employee salaries. Boulder Designs will not require attendance at more than two of these programs in any calendar year, and these programs will not exceed five days annually, excluding any annual convention. Boulder Designs also provides annual training at the National or Regional Convention, with a fee of $795 covering entrance fees, costs, and concessions for up to two people, but not including salaries, meals, lodging, or airfare. Attendance at the convention is mandatory, with a non-attendance fee of $795.