Does Boulder Designs guarantee that its information or communication systems are free from vulnerabilities to E-Problems?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
Computer systems are vulnerable in varying degrees to computer viruses, bugs, power disruptions, communication line disruptions, internet access failures, internet content failures and similar problems, and attacks by hackers and other unauthorized intruders ("E-Problems"). We do not guarantee that information or communication systems that we or others supply will not be vulnerable to E-Problems. It is your responsibility to protect yourself from E-Problems. You should also take reasonable steps to verify that your suppliers, third-party vendors, lenders, landlords, and governmental agencies on which you rely, have reasonable protection from E-Problems. This may include taking reasonable steps to secure your systems (including firewalls, password protection and anti-virus systems) and to provide backup systems.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–32)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, Boulder Designs does not guarantee that its information or communication systems are free from vulnerabilities to E-Problems. The FDD defines "E-Problems" as computer viruses, bugs, power disruptions, communication line disruptions, internet access failures, internet content failures, attacks by hackers, and other unauthorized intruders.
Boulder Designs explicitly states that it does not guarantee that the information or communication systems it or others supply will not be vulnerable to these E-Problems. It is the franchisee's responsibility to protect themselves from such problems.
To mitigate these risks, Boulder Designs advises franchisees to take reasonable steps to secure their systems. This includes implementing firewalls, password protection, and anti-virus systems, as well as providing backup systems. Franchisees should also verify that their suppliers, third-party vendors, lenders, landlords, and governmental agencies have reasonable protection from E-Problems.