Are Boulder Designs franchisees required to own and maintain a smartphone?

According to Boulder Designs' 2025 Franchise Disclosure Document, franchisees must purchase specific computer systems and software. While the FDD does not explicitly state that franchisees are required to own and maintain a smartphone, it does state that franchisees must maintain an approved email account for electronic communication with Boulder Designs. Additionally, franchisees must acquire, install, and maintain all required anti-virus and anti-spyware software as designated by Boulder Designs within 30 days of written notice. Franchisees are solely responsible for updating the manufacturer's software on each device.

Given the requirement for an approved email account and the need to maintain up-to-date software and security, it is highly probable that franchisees will need a smartphone or similar device to effectively manage and operate their Boulder Designs business. The FDD mentions that Boulder Designs maintains Social Media sites and applications such as: Twitter, Facebook, LinkedIn and other sites and applications that they may establish. Franchisees are allowed to utilize Social Media sites or applications for business purposes with the caveat that all content must be approved by Boulder Designs prior to use those created by them for your use.

Prospective Boulder Designs franchisees should clarify with the franchisor during their due diligence whether a smartphone is a mandatory requirement, and if so, what the specific requirements and approved devices are. This will help them accurately assess the initial investment and ongoing operational costs associated with the franchise.