Are Boulder Designs franchisees required to maintain an approved email account?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
You also must also maintain an approved email account so that we can correspond with you via electronic mail. You must acquire, install, and maintain all required anti-virus and anti-spyware software as designated by us in addition to any email or internet usage policies that we require within 30 days of written notice. You are solely responsible for updating the manufacturer's software on each device and ensuring that each device is not running old versions of the software.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–32)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, franchisees must maintain an approved email account to facilitate correspondence with the franchisor via electronic mail. Franchisees are also required to acquire, install, and maintain anti-virus and anti-spyware software as designated by Boulder Designs, in addition to adhering to any email or internet usage policies specified by the company. These installations must be completed within 30 days of written notice.
Furthermore, Boulder Designs franchisees bear the responsibility for updating the manufacturer's software on each device and ensuring that no device runs on outdated software versions. This requirement ensures that communication channels are secure and compliant with the franchisor's standards.
This requirement ensures that Boulder Designs can effectively communicate with its franchisees and that franchisees maintain a secure and professional online presence. It also allows Boulder Designs to disseminate important updates, policy changes, and other critical information to franchisees in a timely manner.