What is the Boulder Designs franchisee responsible for regarding communication with the customer to complete the project per design and/or any specifications provided by the customers?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall be solely responsible for collecting any additional information directly from a customer for creation and construction of the product.
Franchisee shall be further responsible for finalizing the design for the customer and submitting the same to the Franchisor.
Failure to submit the finalized design shall be considered a default of this Agreement.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, the franchisee is responsible for direct communication with the customer to gather information needed for the project. The franchisee is solely responsible for collecting any additional information directly from a customer for the creation and construction of the product.
Furthermore, the Boulder Designs franchisee is responsible for finalizing the design for the customer and submitting the design to the franchisor. Failure to submit the finalized design is considered a default of the Franchise Agreement.
This means that the franchisee plays a crucial role in the design process, acting as the primary liaison between the customer and Boulder Designs to ensure the final product meets the customer's specifications. This responsibility highlights the importance of customer service and design skills for a successful Boulder Designs franchisee.