What is a Boulder Designs franchisee required to do regarding initial training?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
d the Marks and Franchisee waives any right to challenge these restrictions as being overly broad, unreasonable or otherwise unenforceable.
ARTICLE 8 - TRAINING AND ASSISTANCE
Section 8.1 Initial Training
Franchisor shall make its initial training programs and re-boot training available to the Franchisee and its Internal Manager.
Upon execution of this Agreement, Franchisee shall pay Franchisor an Initial Training Fee in the amount specified in Exhibit 1, Key Terms Page. The initial training program consists of approximately five business day(s) of classroom training and on-the-job initial training program for the Franchisee and its initial manager. Instruction pertains to all material aspects of the operation of a BOULDER DESIGNS Business, including such topics as: BOULDER DESIGNS mission and principles; establishment of your business structure; legal filings; business licenses; banking and checking accounts; insurance; accounting and legal support; computer system and software installation; set up accounting systems; market research; marketing plan; optional establishment of office lease; employment suggestions; incoming call scripts; office administration; administrative management training; trademark usage guidelines; maintenance of quality standards; customer service techniques; record keeping and reporting procedures; other operational issues; resale, transfer, renewals and assignment training; vendor interaction and ordering, and on-the-job training. Franchisor shall conduct the initial training program either in person at its headquarters or at another designated location or locations, as Franchisor requires. Initial Training amount is fully earned and nonrefundable upon completion of the Franchisee's training. If Franchisee does not successfully complete the initial training, Franchisor reserves the right to deduct any amount from Franchisee's Initial Training Fee to cover Franchisor's expense and the cost of providing the initial training course in addition to Franchisee paying Franchisor the On-Site Training Cancellation Fee and the other rights of Franchisor pursuant to this agreement.
Initial Training Fee is allocated to Franchisor's cost and expense in providing such training to the Franchisee and its initial manager; however, all expenses incurred by Franchisee and its employees in attending such program including, but not limited to, travel costs, room and board expenses and employees' salaries, shall be the sole responsibility of Franchisee. Additional trainees will be at the then-current published rates. Any additional individuals or new internal managers are subject to fees under Section 8.4 of this Agreement.
Section 8.2 Re-boot Training
Re-boot training will take place at the Franchisor's headquarters, or at another location or locations as we designate. There is no cost for re-boot training provided you are in full compliance with the franchise agreement, and there is space in the class you wish to attend. If the Franchisee requests additional on-site training, you have received customer complaints, or the quality of your work is not up to Franchisor's standards, we may charge you a $2,500 fee for the Re-Boot training program as provided by us. If this fee is charged, payment of the Re-Boot Training fee is due prior to attending training and is non-refundable. Franchisee is solely responsible for all other related costs you may incur for you and/or your employees to attend this training. Failure to attend the required Re-Boot training is a material default of this Agreement and subject to all rights retained by the Franchisor including but not limited to termination of the Franchise Agreement.
Section 8.3 Opening Project/ Advanced Marketing Training
Franchisee shall provide written and photographic proof, if requested by Franchisor, of all opening marketing and Local Advertising performed. Said proof shall be remitted in accordance with the stipulations stated in Section 11.1.
Section 8.4 New Internal Manager
After beginning operations, should Franchisee name (or need to replace) a new Internal Manager, Franchisee must notify Franchisor in writing of the identity of the new Internal Manager and Franchisor must approve in writing the new Internal Manager. The new Internal Manager must attend and complete the next available initial training program to Franchisor's satisfaction. Franchisee shall be responsible for all travel costs, room and board, and employees' salaries incurred in connection with the new Internal Manager's attendance at such initial training. Franchisor reserves the right to require Franchisee to pay Franchisor's then-current rate for such initial training, currently $7,250.
Section 8.5 Ongoing and Refresher Training
From time to time, Franchisor may provide, and if it does, has the right to require that the Internal Manager, Franchisee's other managers and/or employees attend ongoing training programs or seminars during the term of this Agreement. Franchisor shall not charge a fee for any mandatory, ongoing training.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, franchisees and their Internal Managers must attend the initial training program. This program consists of approximately five business days of classroom and on-the-job training. The training covers various aspects of operating a Boulder Designs business, including the company's mission, business structure, legal filings, licenses, banking, insurance, accounting, computer systems, marketing, office administration, trademark usage, customer service, and record keeping. The training program is conducted in person at Boulder Designs' headquarters or another designated location.
Franchisees are responsible for all expenses related to attending the training, including travel, room and board, and employee salaries. Additional trainees are subject to then-current published rates, and additional fees may apply for new internal managers as outlined in Section 8.4 of the agreement. The initial training fee is nonrefundable upon completion of the training. However, if a franchisee does not successfully complete the initial training, Boulder Designs reserves the right to deduct expenses from the initial training fee to cover their costs, and the franchisee may also be required to pay an on-site training cancellation fee.
Before opening their Boulder Designs business, franchisees must complete the initial training to the satisfaction of Boulder Designs. Furthermore, the franchise agreement states that the franchisee acknowledges that Boulder Designs has fulfilled all obligations required prior to opening once the franchisee commences operations. This highlights the importance of the initial training program in preparing franchisees for the successful operation of their business.