What does the Boulder Designs franchisee acknowledge regarding changes to the general procedure for procurement and servicing the National Headstone Program customer?

According to Boulder Designs's 2025 Franchise Disclosure Document, a franchisee acknowledges that the general procedure for procuring and servicing National Headstone Program customers is subject to the franchise agreement's terms and conditions. Boulder Designs retains the right to modify these procedures at its sole discretion, provided they give the franchisee 15 days' notice.

This means that while a Boulder Designs franchisee is expected to participate in the National Headstone Program, the specific steps and requirements for obtaining projects and serving customers under this program can change. These changes can be implemented by Boulder Designs with only a short notice period.

For a prospective Boulder Designs franchisee, this highlights the importance of being adaptable and prepared for potential shifts in how the National Headstone Program operates. It also emphasizes the need to maintain open communication with Boulder Designs to stay informed about any upcoming changes and to understand how those changes might impact their business operations. The franchisee should clarify what methods of communication Boulder Designs will use to notify them of changes.