Who collects the Project Deposit for Boulder Designs' National Headstone Program?
Boulder_Designs Franchise · 2025 FDDAnswer from 2025 FDD Document
Once the customer is approved the Franchisor may collect the Project Deposit (as defined below) and provide design proof if available and customer information to the Franchisee for construction. Franchisee shall be solely responsible for any communication with the customer to complete the project per design and/or any specifications provided by the customers. Franchisee shall send picture of completed project to the customer for review and approval. Franchisee further acknowledges at their sole cost and expense the Franchisee shall deliver and install the product at the customer requested location, provided that the Franchisee may charge reasonable delivery and installation of the product to the customer per customer's request. Franchisor may at their sole discretion and in no obligation to do so, may reach out to the customer to assure satisfaction and provide a lifetime warranty.
- d. Fees.
As of the Effective Date of this Agreement, Franchisor will collect a deposit due per project, which is based on template and materials selected by the customer which could vary based on the total project cost, prior to sending the design proof if one available and customer information to the Franchisee for creation and construction ("Project Deposit").
The Franchisor may provide the Franchisee with design proof and customer information, and the Franchisee shall be entitled to the remaining balance for the project which shall be gross revenue per project minus the Project Deposit paid to the Franchisor.
Franchisor shall retain the Project Deposit for revenue generated inside and outside the Franchisee's Territory as a result of the lead provided by the Franchisor and sale from the National Headstone Program projects assigned to the Franchisee as national headstone accounts fee ("National Headstone Accounts Fee").
Franchisee acknowledges that the National Headstone Accounts Fee is reasonable amount enforced by the Franchisor, as a fee for obtaining the project, maintaining the website for the National Headstone Program, heavily marketing the services to continuously obtain more leads for the participant franchisees, and for the administrative costs related to the National Headstone Program.
Franchisee shall be solely responsible for collecting any additional information directly from a customer for creation and construction of the product.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Boulder Designs' 2025 Franchise Disclosure Document, the franchisor collects the Project Deposit for the National Headstone Program. Specifically, the franchisor may collect the Project Deposit once the customer is approved. This deposit is required before the franchisor provides the design proof (if available) and customer information to the franchisee for construction.
The Project Deposit amount is based on the template and materials selected by the customer, and it can vary depending on the total project cost. After the franchisee accepts the project and completes it, they are entitled to the remaining balance, which is the gross revenue per project minus the Project Deposit already paid to Boulder Designs.
Boulder Designs retains the Project Deposit as a National Headstone Accounts Fee. This fee covers revenue generated both inside and outside the franchisee's territory from leads provided by Boulder Designs. It also covers the costs of maintaining the National Headstone Program website, marketing the services, and the administrative expenses associated with the program. The franchisee is responsible for collecting any additional information needed from the customer to complete the project.