Who is responsible for training employees in the operation of a Bor Restoration business?
Bor_Restoration Franchise · 2024 FDDAnswer from 2024 FDD Document
- a. Your employees are not our employees. You are exclusively responsible for all matters concerning your employees, including hours worked, scheduling, the payment of taxes, purchasing workers' compensation insurance, and following all Applicable Laws.
- b. You will be solely and exclusively responsible for properly training all employees in the operation of the Business. We make no determination and provide no advice on any matter governing the essential terms or conditions of any employee's employment. By way of example and not limitation, we provide no advice, direction, or control over wages or payment methods, benefits, hiring policies, supervision, promotion, discipline, termination procedures, scheduling, employee-Client relationships, or employee bookkeeping, or records, and the like.
Source: Item 23 — Receipts (FDD pages 40–202)
What This Means (2024 FDD)
According to Bor Restoration's 2024 Franchise Disclosure Document, franchisees are exclusively responsible for training their employees in the operation of their Bor Restoration business. The franchisor, BOR Franchising, LLC, explicitly states that franchisees are responsible for all aspects of their employees' employment, including training. Bor Restoration does not provide advice or make determinations regarding the terms and conditions of employment, such as wages, benefits, hiring policies, or termination procedures.
This means that a prospective Bor Restoration franchisee will need to develop and implement their own employee training programs. This includes ensuring that employees are properly trained in all aspects of the business, from the technical skills required for fire, water, and mold remediation to customer service and safety protocols. The franchisee will bear the costs associated with employee training, including the time spent training employees and any materials or resources used in the training process.
Bor Restoration's hands-off approach to employee training gives franchisees flexibility in tailoring their training programs to meet the specific needs of their business and local market. However, it also places a significant responsibility on the franchisee to ensure that their employees are properly trained and competent. Failure to adequately train employees could result in poor service quality, safety issues, and potential legal liabilities for the franchisee.
While Bor Restoration does not directly train franchisee employees, they do provide initial training to the franchisee, their designated manager, or their principal operator. This initial training covers the standards, specifications, and operating and marketing procedures that the franchisee must utilize in operating the business. The franchisee can then use this knowledge to train their own employees. Franchisees should inquire about the specific content and scope of the initial training to understand how it can be leveraged for employee training purposes.