What pre-opening assistance does Bor Restoration provide to franchisees before they open their business?
Bor_Restoration Franchise · 2024 FDDAnswer from 2024 FDD Document
Pre-Opening Assistance
Before you open, your Business, BOR Franchising, LLC, will,
- a. assign you an "Exclusive Territory" (Item 12 and Franchise Agreement, Article 1);
- b. deliver the Opening Package and the BOR Software Suite (Franchise Agreement, Articles 2 and 3).
- c. provide you with the Initial Training that is described in this Item 11 (Franchise Agreement, Article 7):
- d. if we have one, provide you with a list of approved suppliers for equipment, goods, and services (Franchise Agreement, Section 5.2);
- e. loan you one copy of all of the Franchisee Manuals that you need to operate the Business (Franchise Agreement, Section 5.1); and,
- f. supply reasonable support by telephone, text, and email (Franchise Agreement, Section 5.2).
Your employees are not our employees, and you are solely responsible for hiring, training, and managing them from day to day. Though we train your "Principal Operator" and "Designated Manager" (see Training in this Item 11), we offer no other guidance to your employees.
Post-Opening Assistance
During the operation of your Business, BOR Franchising, LLC will,
- a. offer additional conferences, training seminars, or programs at a frequency we determine. Some of these seminars or programs may be mandatory, and we may charge tuition (Item 6 and Franchise Agreement, Section 5.3);
- b. if there are any, provide updates to the Franchisee Manuals, the System, the Marks, and in reference to the training provided to you, at a frequency which we determine (Franchise Agreement, Section 5.3):
- c. review all promotional materials and advertising you wish to use (Franchise Agreement, Section 5.3);
- d. if requested by you and approved by us, we will provide Additional Training at a location determined by us. You will pay the travel, room, board, and the then-current Additional Training Fee for such services (Franchise Agreement, Section 5.3);
- e. visit and inspect your Business, and use other methods to ensure that you and all other franchisees are delivering quality services and products that conform to the System (Franchise Agreement, Section 5.3);
- f.
Source: Item 11 — (FDD pages 22–28)
What This Means (2024 FDD)
According to Bor Restoration's 2024 Franchise Disclosure Document, the company provides several forms of assistance to franchisees before they open their business. Bor Restoration will assign an exclusive territory to the franchisee, as detailed in Item 12 and Article 1 of the Franchise Agreement. They will also deliver the Opening Package, which costs $87,558 and includes a Microsoft or equivalent hand-held tablet with the BOR Software Suite preloaded, as well as the BOR Software Suite itself, as outlined in Articles 2 and 3 of the Franchise Agreement.
Bor Restoration will provide initial training, as described in Item 11 and Article 7 of the Franchise Agreement. Additionally, if available, Bor Restoration will provide a list of approved suppliers for equipment, goods, and services, as referenced in Section 5.2 of the Franchise Agreement. Franchisees will also be loaned one copy of all Franchisee Manuals needed to operate the business, as stated in Section 5.1 of the Franchise Agreement. Finally, Bor Restoration will supply reasonable support via telephone, text, and email, as mentioned in Section 5.2 of the Franchise Agreement.
For the initial training, the franchisee (if a sole proprietor or sole equity owner), their Designated Manager, or their Principal Operator (if a business-entity franchisee with multiple equity owners) must attend and complete the training to Bor Restoration's satisfaction. A second trainee may also attend. At least one person must complete the Initial Training before opening, and the second trainee must complete it within 365 days after the opening date. If training is needed after the 365-day period, it will be offered at the then-current Additional Training Fee.