For Bor Restoration, how often might I be required to update the Tablet?

According to Bor Restoration's 2024 Franchise Disclosure Document, as a franchisee, you are required to use the tablet that Bor Restoration supplies, which comes pre-loaded with the BOR Software Suite. You must activate and maintain licenses for Microsoft 365 and Constant Contact. You are not allowed to substitute the tablet with your own computer hardware or other tablets. Bor Restoration may require you to update the tablet, but no more than once every three years. Bor Restoration retains the right to change the make and model of the tablet at any time; however, you will only be required to conform to this change once every three years.

This means that as a Bor Restoration franchisee, you should budget for potential tablet updates every three years. While the FDD does not specify the cost of these updates, it is important to factor in the cost of maintaining the required software licenses for Microsoft 365 and Constant Contact, in addition to the tablet updates.

It is common practice in franchising for franchisors to mandate specific hardware and software to ensure brand consistency and operational efficiency. The requirement to update the tablet periodically is likely intended to keep the technology current and compatible with Bor Restoration's systems. Prospective franchisees should inquire about the typical cost of these updates to better understand the ongoing technology expenses.