What is the current daily 'Client Service Fee' charged by Bor Restoration?
Bor_Restoration Franchise · 2024 FDDAnswer from 2024 FDD Document
| TYPE OF FEE (Note 1) | AMOUNT | DUE DATE | REMARKS |
|---|---|---|---|
| Client Service Fee | All costs incurred by us in assisting your Clients, including our then-current daily "Client Service Fee," that now is $750. | As incurred. | See Note 8. |
Source: Item 6 — Other Fees (FDD pages 10–15)
What This Means (2024 FDD)
According to Bor Restoration's 2024 Franchise Disclosure Document, the current daily Client Service Fee is $750. This fee is charged to a franchisee when Bor Restoration directly services a client who has complained. Bor Restoration retains the right to increase this Client Service Fee at any time and without limitation, providing 60 days' notice before the new fee is collected.
This fee is in addition to all costs incurred by Bor Restoration in assisting the franchisee's clients. It is important to note that the franchisee is responsible for reimbursing Bor Restoration for all costs incurred in assisting the client.
Prospective franchisees should consider the potential impact of this fee on their business, particularly if client complaints are frequent. It would be prudent to inquire about the typical reasons for client complaints and the measures a franchisee can take to minimize the risk of incurring this fee.