factual

What standards must a Bonchon franchisee adhere to in dealings with the public?

Bonchon Franchise · 2025 FDD

Answer from 2025 FDD Document

You must conduct your franchised Bonchon Business under the assumed business name "Bonchon". You agree, at your expense, to perform all filings and procure all required or necessary government approvals or registrations required to do business under that assumed business name and to furnish to us copies of all such filings, approvals and registrations. You must never identify yourself as an agent of ours. You must conspicuously identify yourself, your franchised Business and your Bonchon Restaurant in all dealings with your customers, contractors, suppliers, public officials and members of the public, and in all advertising, promotion and marketing related to your Business, as our independently owned and operated franchisee. You agree to place this notice of independent ownership in your Restaurant and any other facilities of the franchised Business, printed materials, business cards, stationery, marketing and advertising materials, signs and other written or electronic modes that we may specify in such fashion and as we require from time to time, in our Manuals or otherwise and in such fashion as we require from time to time.

You further agree to develop and operate the Bonchon Businesses in strict compliance with all applicable laws, rules and regulations of all governmental authorities; to comply with all applicable wage, hour and other laws and regulations of the federal, state and local governments; to prepare and file all necessary tax returns; to pay all taxes imposed upon you related to the Bonchon Businesses; and, to obtain and keep in good standing all necessary licenses, permits and other required forms of governmental approval required of you.

Because enhancing Bonchon's interbrand competitive position and consumer acceptance for Bonchon's products and services is a paramount goal of us and our franchisees, and because this objective is consistent with the long-term interest of the Bonchon System overall, we may exercise rights with respect to the pricing of products and services to the fullest extent permitted by thenapplicable law. These rights may include (without limitation) prescribing the maximum and/or minimum retail prices which you may charge customers for the products and/or services offered and sold at your franchised Restaurant; recommending retail prices; advertising specific retail prices for some or all products or services sold by your franchised Restaurant, which prices you will be compelled to observe; engaging in marketing, promotional and related campaigns which you must participate in and which may directly or indirectly impact your retail prices (such as "buy one, get one free"); and, otherwise mandating, directly or indirectly, the maximum and/or minimum retail prices which your franchised Restaurant may charge the public for the products and services it offers. We may engage in any such activity either periodically or throughout the term of this Agreement. Further, we may engage in such activity only in certain geographic areas (cities, states, regions) and not others, or with regard to certain subsets of franchisees and not others. You understand that any maximum, minimum or other prices we prescribe or suggest may or may not optimize the revenues or profitability of your franchised Business. However, subject to the terms and conditions of this Section 7.07, nothing in this Agreement may be construed to prevent you from otherwise freely establishing your own prices.

We will supply you with a franchise email address. This email must be used for all communications relating to or on behalf of your Bonchon Business.

You must purchase certain required non-proprietary products, Bonchon logoed packaging items, supplies, equipment, materials and services from suppliers we designate in writing; from suppliers you propose and we approve; and/or, in accordance with our written specifications. All such designated sources and specifications are subject to addition, modification, revocation and/or deletion by us from time to time upon notice to you. If we revoke or delete any product, supply, equipment, component or any approved supplier, then you must cease using any such disapproved item (or any items purchased from a revoked source of supply) which are inventoried by your Business within ten days of written notice from us, unless the item or source of supply poses a threat to the health or safety of the public, in which case you must cease using the item or source immediately upon oral or written notice from us.

Source: Item 23 — RECEIPTS (FDD pages 92–536)

What This Means (2025 FDD)

According to Bonchon's 2025 Franchise Disclosure Document, franchisees must adhere to several standards in their dealings with the public. Bonchon requires franchisees to operate their business under the assumed name "Bonchon" and to obtain all necessary government approvals and registrations to do so. Franchisees must conspicuously identify themselves as independently owned and operated franchisees of Bonchon in all interactions with customers, contractors, suppliers, public officials, and in all advertising and promotional materials. This notice of independent ownership must be placed in the restaurant, printed materials, business cards, and other specified locations.

Bonchon franchisees are required to develop and operate their Bonchon Businesses in strict compliance with all applicable laws, rules, and regulations of all governmental authorities. This includes complying with wage, hour, and other labor laws, preparing and filing all necessary tax returns, paying all related taxes, and obtaining and maintaining all necessary licenses, permits, and other required forms of governmental approval. Franchisees must also adhere to the standards and specifications outlined in Bonchon's confidential operating manuals, which include operating systems, procedures, policies, methods, and requirements for operating the franchised business.

Bonchon retains the right to prescribe maximum and/or minimum retail prices for products and services, recommend retail prices, and mandate participation in marketing and promotional campaigns that may impact retail prices. Franchisees must use the Bonchon email address provided for all communications relating to the Bonchon Business. Franchisees must purchase certain required proprietary and non-proprietary products, Bonchon logoed packaging items, supplies, equipment, materials, and services from designated or approved suppliers, or in accordance with Bonchon's written specifications. Failure to comply with these standards can result in consequences, including termination of the franchise agreement.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.