Regarding communications from Stripe to a Bonchon franchisee, when is a communication deemed received if sent by physical mail or delivery service?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
- (b) Communications to you. In addition to sending you a Communication electronically as Section 15.1 of these General Terms describes, Stripe may send you Communications by physical mail or delivery service to the postal address listed in the applicable Stripe Account. A Communication Stripe sends to you is deemed received by you on the earliest of (i) when posted to the Stripe Website or Stripe Dashboard; (ii) when sent by text message or email; and (iii) three business days after being sent by physical mail or when delivered, if sent by delivery service.
Source: Item 23 — RECEIPTS (FDD pages 92–536)
What This Means (2025 FDD)
According to Bonchon's 2025 Franchise Disclosure Document, communications from Stripe to a Bonchon franchisee are handled according to the agreement between Stripe and the franchisee.
Specifically, if Stripe sends a communication to a Bonchon franchisee by physical mail or delivery service, the communication is considered received on the earliest of three conditions. These conditions are: (i) when the communication is posted to the Stripe Website or Stripe Dashboard; (ii) when sent by text message or email; and (iii) three business days after being sent by physical mail or when delivered, if sent by delivery service.
This means that Bonchon franchisees need to monitor the Stripe Website and Dashboard, as well as their email and text messages, for important communications. Even if a physical letter is sent, the electronic notifications will likely be considered the official notification. Franchisees should be aware of these terms to ensure they don't miss critical updates or deadlines from Stripe, as the timing of receipt could have legal or financial implications.