What does Bonchon outline regarding 'Accident Reporting and Investigation'?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
e in our or our designee's efforts and activities in this regard and shall be bound by all further Crisis Management Event procedures developed by us. You shall not reopen your Bonchon Restaurant or resume suspended or discontinued services until we provide our express written consent to do so.
- B. Upon learning that a non-System wide Crisis Management Event has occurred in or about your Bonchon Restaurant, you shall immediately inform us by telephone or email (or as otherwise instructed in the Manual) upon becoming aware of such Crisis Management Event. You acknowledge that, if we elect to direct the management of any Crisis Management Event, we or our designee may engage the services of attorneys, experts, doctors, testing laboratories, public relations firms and those other professionals as we deem appropriate, and we may require you to reimburse us for all such costs provided, however, that you shall only be required to reimburse us for such costs to the extent the Crisis Management Event (i) arises, directly or indirectly, from the actions or inactions of you or (ii) relates solely to, or solely occurs in or about, your Bonchon Restaurant. Your indemnification obligations as provided in Section 8.11 shall apply to all losses and expenses that may result from our or our designee's exercise of the management rights granted in this Section.
- C.
Source: Item 23 — RECEIPTS (FDD pages 92–536)
What This Means (2025 FDD)
Based on the 2025 Bonchon Franchise Disclosure Document, the brand outlines procedures for handling Crisis Management Events, which would include accidents. If a non-System wide Crisis Management Event occurs at a Bonchon restaurant, the franchisee must immediately inform Bonchon by telephone or email, as instructed in the manual.
Bonchon has the option to manage the Crisis Management Event, including communication with third parties and temporarily suspending services at the restaurant. Bonchon may also modify the System's policies and operations as necessary. Franchisees and their employees must cooperate with Bonchon's efforts and adhere to any Crisis Management Event procedures developed by Bonchon. Franchisees cannot reopen their Bonchon restaurant or resume services until they receive express written consent from Bonchon.
If Bonchon chooses to direct the management of a Crisis Management Event, it may engage professionals such as attorneys, experts, and public relations firms. The franchisee may be required to reimburse Bonchon for these costs if the event arises from the franchisee's actions or relates solely to their restaurant. The franchisee's indemnification obligations, as detailed in Section 8.11, will cover all losses and expenses resulting from Bonchon's management of the event. Bonchon's rights under this section are to be exercised in its sole business judgment, and it is not obligated to act or remediate any Crisis Management Event.