Does the Bonchon operating manual provide information on the Americans with Disabilities Act (ADA)?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
| SECTION A: INTRODUCTION | Regulatory Enforcement Fairness Act ◄5 | |
|---|---|---|
| WELCOME LETTER FROM THE CEO1 | Technical Assistance ◄5 | |
| HISTORY OF BONCHON3 | Informal Guidance ◄6 | |
| OUR MISSION AND VISION4 | Publications ◄6 | |
| GUIDING PRINCIPLES5 | WAGE AND LABOR LAWS7 | |
| CORE VALUES6 | Fair Labor Standards Act ◄7 | |
| SERVICES PROVIDED TO BONCHON FRANCHISEES7 | What the FLSA Requires ◄7 | |
| Initial Training ◄7 | What the FLSA Does Not Require ◄9 | |
| Initial Onsite Assistance ◄7 | FLSA Minimum Wage Poster ◄10 | |
| Ongoing Training and Support ◄8 | Other Mandatory Labor Law Posters ◄ 10 | |
| Use of Trademarks ◄8 | IMMIGRATION REFORM / CONTROL ACT12 | |
| Protected Territory ◄8 | AMERICANS WITH DISABILITIES ACT (ADA)13 | |
| Approved Suppliers ◄8 | Who Is Protected? ◄13 | |
| Advertising Materials and Sales Aids ◄8 | What Is Covered? ◄13 | |
| Corporate Website ◄9 | Ensuring Compliance ◄14 | |
| Management and Operations Advice ◄9 | ADA Survey and Enhancements ◄ 14 | |
| Ongoing Research and Development ◄9 | ADA Resources ◄ 14 | |
| Franchisee Advisory Councils ◄9 | FILE RETENTION15 | |
| RESPONSIBILITIES OF THE BONCHON FRANCHISEE | PROFILE OF THE IDEAL BONCHON TEAM MEMBER16 | |
| AND STAFF10 | RECRUITING TEAM MEMBERS22 | |
| Responsibilities to Guests ◄10 | Getting the Word Out ◄22 | |
| Responsibilities to Your Team Members ◄10 | Employment Applications ◄23 | |
| Responsibilities to the Franchisor ◄11 | Pre-Screening ◄24 | |
| Responsibilities to Other Franchisees ◄11 | THE INTERVIEW PROCESS26 | |
| VISITS FROM THE RESTAURANT SUPPORT CENTER12 | Conducting the Interview ◄30 | |
| ONGOING SUPPORT13 | Reference Check ◄38 | |
| Restaurant Support Center ◄13 | Background Checks ◄38 | |
| Franchise Business Consultant ◄13 | Making a Job Offer ◄ 38 T |
Source: Item 23 — RECEIPTS (FDD pages 92–536)
What This Means (2025 FDD)
According to Bonchon's 2025 Franchise Disclosure Document, the operating manual does contain information regarding the Americans with Disabilities Act (ADA). Specifically, the manual includes a section dedicated to the ADA, which covers topics such as who is protected under the Act, what is covered by the ADA, ensuring compliance, conducting ADA surveys and enhancements, and available ADA resources.
This inclusion in the Bonchon operating manual suggests that Bonchon recognizes the importance of ADA compliance for its franchisees. By providing this information, Bonchon aims to equip franchisees with the knowledge necessary to understand their obligations under the ADA and to ensure that their restaurants are accessible to individuals with disabilities. This proactive approach can help franchisees avoid potential legal issues and create a welcoming environment for all customers.
However, the FDD also states that franchisees are ultimately responsible for ensuring their Bonchon Restaurant complies with all applicable laws, rules, regulations, ordinances, building codes, fire codes, permit requirements, and the ADA. While Bonchon provides resources and guidance in the operating manual, it is the franchisee's duty to work with an Architect of Record (AOR) to adapt the provided plans and specifications to meet all legal requirements. Franchisees should carefully review the ADA section of the manual and consult with qualified professionals to ensure full compliance.