Does the Bonchon operating manual provide guidance on the interview process?

According to Bonchon's 2025 Franchise Disclosure Document, the operating manuals contain the specifications and criteria for staffing the franchised business. Specifically, Section 8.19 states that franchisees must staff their franchised businesses in accordance with the specifications and criteria set forth in the Bonchon manuals. While this clause broadly addresses staffing, it does not explicitly confirm whether the Bonchon operating manual includes specific guidance on the interview process.

Given this information, prospective franchisees should inquire with Bonchon about the specific contents of the operating manuals related to staffing. Understanding the level of detail provided regarding hiring practices, including the interview process, is crucial for ensuring compliance and maintaining brand standards.

It is common practice in the franchise industry for franchisors to provide guidelines on various aspects of business operations, including staffing. These guidelines often cover topics such as job descriptions, hiring procedures, training programs, and employee management. Clarification from Bonchon on whether their manuals include such details will help potential franchisees understand the support and resources available to them in managing their workforce.