Is Bonchon obligated to specify electronic or written accounting and MIS Systems for the franchisee to use?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
During the operation of the franchised business, we will:
- (2) Provide standard electronic accounting forms, other accounting forms and electronic reports, as part of our Manuals or otherwise, if necessary. (Franchise Agreement, Section 7.06)
Computer and Point of Sale System and Other Technology
Before the commencement of operation of the franchised Restaurant, you must purchase the required computer hardware, software, training service, Internet connections and service, required dedicated telephone and power lines, e-mail service, point of sale system, remote helpdesk service, secure payment service, back office equipment, online ordering system, gift card system, mobile ordering systems, order and pay kiosks, point of sale server ordering tablets, kitchen display systems, robotics, PCI compliance hardware and software, credit card processor, credit card chip reader, food and labor cost management software, digital menu boards, burgl
Computer and Point of Sale System and Other Technology
In the future, we may develop or have developed proprietary software. You agree to use proprietary software and software support services that either we develop and provide or which are provided by a third-party supplier we designate, and you will execute any standard form software license agreement reasonably necessary to do so. You agree to purchase from us or our designee, as applicable, new, upgraded or substitute proprietary software whenever we determine to adopt them systemwide, at the prices and on the terms that we or such third-party vendor establish, but you will not be required to do so more than once in any calendar year. You will pay for new or updated programs and materials when you order them. (Franchise Agreement, Section 8.09)
We reserve the right to impose a Technology Fee of up to 1.0% of your monthly Gross Revenues, which will be commensurate with the expenses we or our affiliates incur in providing upgraded or new technology to you.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 45–60)
What This Means (2025 FDD)
According to Bonchon's 2025 Franchise Disclosure Document, Bonchon will provide standard electronic accounting forms, other accounting forms, and electronic reports, if necessary, as part of their manuals.
Prior to opening a Bonchon restaurant, franchisees must purchase computer hardware, software, training, internet connections, telephone and power lines, email service, a point-of-sale system, remote helpdesk service, secure payment service, back office equipment, an online ordering system, a gift card system, mobile ordering systems, order and pay kiosks, a point-of-sale server, ordering tablets, kitchen display systems, robotics, PCI compliance hardware and software, a credit card processor, a credit card chip reader, food and labor cost management software, and digital menu boards.
Bonchon may also develop proprietary software in the future that franchisees would be required to use, along with associated support services, potentially necessitating the execution of a software license agreement. Bonchon can require franchisees to purchase new, upgraded, or substitute proprietary software, but not more than once per calendar year. Bonchon also reserves the right to impose a Technology Fee of up to 1.0% of a franchisee's monthly Gross Revenues to cover the expenses associated with providing upgraded or new technology.