What mobile payment services are Bonchon franchisees required to use and accept?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
These Authorized Operator Terms & Conditions ("AO T&Cs") govern the use of the Services by the authorized Bonchon Franchise LLC franchisee that is accessing or using the Services ("Authorized Operator").
On XX/XXXXX, Olo, Inc. ("Olo") and Bonchon Franchise LLC ("Customer") entered into a Master Services Agreement (as amended, supplemented or otherwise modified from time to time, the "Master Services Agreement"). Olo and Customer have also entered into one or more Order Forms (as amended, supplemented or otherwise modified from time to time, each an "Order Form" and, collectively with the Master Services Agreement, the "Agreement") in connection with Olo's provision of Services (as defined in the Agreement) to Customer and its Authorized Operators.
Customer desires to enable Authorized Operator to use the Services described in the Agreement and for Olo to bill Authorized Operator directly with respect to fees and charges incurred in connection with Authorized Operator's use of the Services. Authorized Operator's access to and use of the Service is conditioned on its acceptance of and compliance with these AO T&Cs. By accessing or using the Services, Authorized Operator agrees to be bound by these AO T&Cs.
Any capitalized terms used but not defined herein shall have the meanings ascribed to them pursuant to the Agreement.
Any additional or inconsistent terms on any other document shall be null and void.
Customer has instructed Olo in one or more Order Forms to (a) invoice Authorized Operator for any fees or charges (the "Authorized Operator Owed Amounts") under the Agreement that are specified by the Customer as payable by the Authorized Operator or if not specified, (i) charged on a per location or per transaction/order/unit basis, and (ii) applicable to the use of the Services by the Authorized Operator or by locations operated by the Authorized Operator (including any fees or charges associated with transactions/orders/units conducted with locations owned or operated by the Authorized Operator); and (b) make payments or disbursements to Authorized Operator for any disbursements associated with use of the Services by the Authorized Operator or by transactions/orders/units conducted with locations owned or operated by the Authorized Operator (the "Authorized Operator Disbursement Amounts").
Source: Item 23 — RECEIPTS (FDD pages 92–536)
What This Means (2025 FDD)
Based on the 2025 Bonchon Franchise Disclosure Document, the brand utilizes Olo, Inc. for its services. Bonchon Franchise LLC and Olo, Inc. have a Master Services Agreement, which may be amended or supplemented over time. There are also one or more Order Forms between the two companies, which collectively form the agreement for Olo's services to Bonchon and its franchisees.
Bonchon enables its franchisees, referred to as Authorized Operators, to use the services provided by Olo. Olo directly bills these franchisees for fees and charges related to their use of Olo's services. These fees are either specified by Bonchon as payable by the franchisee or are charged on a per-location or per-transaction basis, applying to the franchisee's use of the services. Olo also makes payments or disbursements to the franchisees for transactions conducted at their locations.
To use Olo's services, Bonchon franchisees must accept and comply with the Authorized Operator Terms & Conditions. By using the services, franchisees agree to be bound by these terms. Any capitalized terms not defined within these terms will have the meanings ascribed to them in the Master Services Agreement between Olo and Bonchon. Any additional or inconsistent terms found in other documents are considered null and void.