What information may Bonchon retrieve from a franchisee's Computer and Point of Sale System and Other Technology?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
to purchase the Computer and Point of Sale System and Other Technology that we prescribe.
You must provide all assistance we require to bring your Computer and Point of Sale System and Other Technology on-line with our headquarters computer at the earliest possible time and to maintain this connection as we require. You must input and maintain in your Computer and Point of Sale System and Other Technology all data and information which we prescribe in our Manuals, in our proprietary software and manuals (if any), and otherwise. We may retrieve from your Computer and Point of Sale System and Other Technology all information that we consider necessary, desirable or appropriate. We will bear the telephone costs of this information retrieval. You must accurately, consistently and completely record, structure, capture and provide through the Computer and Point of Sale System and Other Technology all information concerning the operation of the franchised Business that we require, in the form and at the intervals that we require. If the lease for your Remote Kitchen Restaurant requires that you purchase a different computer and point of sale system than what we require, you agree to submit (in the form we prescribe) reports of your weekly Gross Revenues and such other information that we may require in our Manual or otherwise.
You must keep your Computer and Point of Sale System and Other Technology in good repair and are required to pay maintenance and support fees to the suppliers, which will cost approximately between $1,000 and $3,000 per month. This estimate covers the costs of your technology leases, SaaS charges and monthly licensing and subscription fees.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 45–60)
What This Means (2025 FDD)
According to Bonchon's 2025 Franchise Disclosure Document, Bonchon may retrieve any information from a franchisee's Computer and Point of Sale System and Other Technology that it deems necessary, desirable, or appropriate. Bonchon will bear the telephone costs associated with this information retrieval. Franchisees must input and maintain all data and information prescribed by Bonchon in its manuals and proprietary software.
Franchisees are obligated to accurately, consistently, and completely record, structure, capture, and provide all required information concerning the operation of the franchised business through the Computer and Point of Sale System and Other Technology. This information must be provided in the form and at the intervals that Bonchon requires.
For Remote Kitchen Restaurants with leases requiring a different computer or point of sale system, franchisees must submit weekly Gross Revenues reports and any other information Bonchon requires in its manuals or otherwise. Bonchon also has independent access to the information entered in the point of sale system, as well as to the back and front of house point of sale devices, network devices, and Wi-Fi devices for troubleshooting purposes.