If a government agency issues a citation that may adversely affect the operation of my Bonchon franchised business, within how many days must I notify Bonchon in writing?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
You must immediately notify us within five (5) days upon the death, disability or termination of employment of your Operating Principal, General Manager, Manager or Area Manager, for any cause or reason. You must designate a successor or acting Operating Principal General Manager, Manager or Area Manager, as applicable, promptly and, in any event, no later than ten (10) days following the death, disability or termination of the predecessor Operating Principal, General Manager, Manager or Area Manager, as applicable. Each successor Operating Principal, General Manager and Area Manager must possess those credentials set forth in our Manuals. Each successor Operating Principal, General Manager, Manager or Area Manager must satisfy our initial training requirements pursuant to Section 7.02 hereof (if such successor Operating Principal, General Manager, Manager or Area Manager has not already done so) and each successor Operating Principal, General Manager, Manager and Area Manager, as applicable, must attend and successfully complete such other reasonable training at such times as we may specify, all at your expense. The failure to employ and train (as applicable) a successor Operating Principal, General Manager, Manager or Area Manager will constitute a material breach of this Agreement.
Source: Item 23 — RECEIPTS (FDD pages 92–536)
What This Means (2025 FDD)
According to the 2025 Bonchon Franchise Disclosure Document, a franchisee must immediately notify Bonchon within five days upon the death, disability, or termination of employment of their Operating Principal, General Manager, Manager, or Area Manager. This notification requirement applies regardless of the cause or reason for the event.
Furthermore, the franchisee is obligated to designate a successor or acting Operating Principal, General Manager, Manager, or Area Manager promptly, and no later than ten days following the death, disability, or termination of the predecessor. Each successor must meet the credentials set forth in Bonchon's manuals and satisfy the initial training requirements, if not already completed.
The failure to employ and train a successor Operating Principal, General Manager, Manager, or Area Manager constitutes a material breach of the Franchise Agreement. However, the FDD excerpt does not specify a timeframe for notifying Bonchon of a government citation that may adversely affect the operation of the franchised business. A prospective franchisee should seek clarification from Bonchon regarding the specific notification timeframe required in the event of a government citation.