What is Bonchon franchisee's obligation upon learning of a non-System wide Crisis Management Event at their restaurant?

According to Bonchon's 2025 Franchise Disclosure Document, if a non-System wide Crisis Management Event occurs at a franchisee's Bonchon restaurant, the franchisee must immediately inform Bonchon by telephone or email, or as otherwise instructed in the Manual, upon becoming aware of the event.

Bonchon retains the right to manage the Crisis Management Event, including communication with third parties, temporarily suspending or closing restaurants, discontinuing services, and modifying policies. Franchisees and their employees must fully cooperate with Bonchon's efforts and adhere to any Crisis Management Event procedures developed by Bonchon. The franchisee cannot reopen their Bonchon restaurant or resume suspended services without Bonchon's express written consent.

If Bonchon chooses to manage the Crisis Management Event, it may engage professionals such as attorneys, experts, and public relations firms, and the franchisee may be required to reimburse Bonchon for these costs if the event arises from the franchisee's actions or inactions, or if it relates solely to the franchisee's restaurant. The franchisee's indemnification obligations, as outlined in Section 8.11, apply to all losses and expenses resulting from Bonchon's management of the event. Bonchon is not obligated to act, manage, or remediate any Crisis Management Event and will not be liable for any losses arising from its actions or inactions under Section 8.28.