For a Bonchon franchise, what email address must be used for all communications relating to or on behalf of the Bonchon Business?

According to Bonchon's 2025 Franchise Disclosure Document, Bonchon will provide franchisees with a franchise email address. The franchisee is then required to use this email address for all communications pertaining to or on behalf of their Bonchon Business.

This stipulation ensures that all official correspondence related to the Bonchon franchise is conducted through a designated channel. This allows Bonchon to maintain a record of communications and ensure brand consistency.

For a prospective franchisee, this means they will not be able to use a personal or pre-existing business email for franchise-related matters. They must use the email address provided by Bonchon for all official business communication.