Does the Bonchon confidentiality agreement cover information related to customers or billings?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 23: RECEIPTS]
I specifically understand that, without limitation, the following constitute Confidential Information of Franchisor: all products, services, equipment, technologies and procedures relating to the Bonchon System; all systems of operation, services, programs, products, procedures, policies, standards, techniques, specifications and criteria which now comprise or in the future may comprise a part of the Bonchon System; Franchisor's Confidential Operating Manual (as same may be amended from time to time); Supplements and/or amendments to the Manual; records pertaining to customers or billings; methods of advertising and promotion; customers; instructional materials; staff composition and organization systems; quality assurance programs; supervision systems; recommended services; recordkeeping systems and materials; bookkeeping systems and materials; business forms; product and service order forms; general operations materials; revenue reports; standards of interior and exterior design and decor; activity schedules; job descriptions; advertising, promotional and public relations materials/campaigns/guidelines/philosophy; specifications, systems, standards, techniques, philosophies and materials, guidelines, policies and procedures concerning the Bonchon System; additions to, deletions from, and modifications and variations of the components constituting the Bonchon System or the systems and methods of operations which are now, or may in the future, be employed by Franchisor, including all standards and specifications relating thereto and the means and manner of offering and selling same; and, all other components, specifications, standards, requirements and duties imposed by Franchisor or its Affiliates.
I will at no time copy, duplicate, record or otherwise reproduce any of the Confidential Information or material containing it, in whole or in part, store them in a computer retrieval or data
otherwise make them available to any unauthorized person. Upon the expiration or other termination for any reason of my employment, association, service or ownership participation, I agree to return to Franchisor or Area Developer, as the case may be, all Confidential Information or material containing it (in whole or in part) in my possession utilized during my employment, association, service or ownership participation.
Source: Item 23 — RECEIPTS (FDD pages 92–536)
What This Means (2025 FDD)
According to Bonchon's 2025 Franchise Disclosure Document, the confidentiality agreement explicitly covers information related to customers and billings. The agreement states that records pertaining to customers or billings are considered confidential information of the franchisor. This means that franchisees are prohibited from disclosing such information to unauthorized parties during and after the term of their franchise agreement.
This confidentiality extends to all systems of operation, services, programs, products, procedures, policies, standards, techniques, specifications, and criteria that comprise the Bonchon system. It also includes the Confidential Operating Manual, supplements and amendments to the manual, methods of advertising and promotion, customer information, instructional materials, staff composition and organization systems, quality assurance programs, supervision systems, recommended services, recordkeeping systems and materials, bookkeeping systems and materials, business forms, product and service order forms, general operations materials, and revenue reports.
Bonchon franchisees must not copy, duplicate, record, or reproduce any confidential information, store it in a computer retrieval or database, or make it available to any unauthorized person. Upon termination of the franchise agreement, franchisees must return all confidential information to Bonchon or the Area Developer. This includes all materials in their possession that were utilized during their association with Bonchon.
This broad definition of confidential information underscores the importance Bonchon places on protecting its proprietary business methods and customer data. Prospective franchisees should carefully review the confidentiality clauses in the franchise agreement to understand the full scope of their obligations and the potential consequences of breaching these provisions.