Besides the standard usage rates, what additional charges might a Bonchon franchisee incur related to telecommunications?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
These Authorized Operator Terms & Conditions ("AO T&Cs") govern the use of the Services by the authorized Bonchon Franchise LLC franchisee that is accessing or using the Services ("Authorized Operator").
On XX/XXXXX, Olo, Inc. ("Olo") and Bonchon Franchise LLC ("Customer") entered into a Master Services Agreement (as amended, supplemented or otherwise modified from time to time, the "Master Services Agreement"). Olo and Customer have also entered into one or more Order Forms (as amended, supplemented or otherwise modified from time to time, each an "Order Form" and, collectively with the Master Services Agreement, the "Agreement") in connection with Olo's provision of Services (as defined in the Agreement) to Customer and its Authorized Operators.
Customer desires to enable Authorized Operator to use the Services described in the Agreement and for Olo to bill Authorized Operator directly with respect to fees and charges incurred in connection with Authorized Operator's use of the Services. Authorized Operator's access to and use of the Service is conditioned on its acceptance of and compliance with these AO T&Cs. By accessing or using the Services, Authorized Operator agrees to be bound by these AO T&Cs.
Any capitalized terms used but not defined herein shall have the meanings ascribed to them pursuant to the Agreement.
Any additional or inconsistent terms on any other document shall be null and void.
Customer has instructed Olo in one or more Order Forms to (a) invoice Authorized Operator for any fees or charges (the "Authorized Operator Owed Amounts") under the Agreement that are specified by the Customer as payable by the Authorized Operator or if not specified, (i) charged on a per location or per transaction/order/unit basis, and (ii) applicable to the use of the Services by the Authorized Operator or by locations operated by the Authorized Operator (including any fees or charges associated with transactions/orders/units conducted with locations owned or operated by the Authorized Operator); and (b) make payments or disbursements to Authorized Operator for any disbursements associated with use of the Services by the Authorized Operator or by transactions/orders/units conducted with locations owned or operated by the Authorized Operator (the "Authorized Operator Disbursement Amounts").
Source: Item 23 — RECEIPTS (FDD pages 92–536)
What This Means (2025 FDD)
Based on the 2025 Bonchon Franchise Disclosure Document, franchisees may incur additional telecommunication charges through a service agreement with Olo, Inc. Bonchon has an agreement with Olo for services, and Bonchon can instruct Olo to directly invoice the franchisee for fees and charges related to the franchisee's use of Olo's services. These charges, called "Authorized Operator Owed Amounts," include fees specified by Bonchon as payable by the franchisee or those charged on a per-location or per-transaction basis applicable to the franchisee's operations.
This direct billing arrangement means Bonchon franchisees are responsible for understanding and budgeting for these potential telecommunication-related costs. The franchisee is responsible for any fees or charges associated with transactions/orders/units conducted with locations owned or operated by the Authorized Operator. It is important for prospective franchisees to clarify with Bonchon what specific services Olo provides, how the fees are structured (per location, per transaction, etc.), and to estimate potential costs based on projected sales volume.
Bonchon franchisees should also confirm how these costs are specified and communicated by Bonchon. Understanding the full scope of these telecommunication expenses is essential for accurate financial planning and profitability assessments. Franchisees should also be aware of the terms and conditions of the agreement between Bonchon and Olo, as these terms will govern the services provided and the associated costs.