What assistance must a Bonchon franchisee provide to bring their Computer and Point of Sale System and Other Technology on-line with headquarters?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
You must provide all assistance we require to bring your Computer and Point of Sale System and Other Technology on-line with our headquarters computer at the earliest possible time and to maintain this connection as we require. You must input and maintain in your Computer and Point of Sale System and Other Technology all data and information which we prescribe in our Manuals, in our proprietary software and manuals (if any), and otherwise. We may retrieve from your Computer and Point of Sale System and Other Technology all information that we consider necessary, desirable or appropriate. We will bear the telephone costs of this information retrieval. You must accurately, consistently and completely record, structure, capture and provide through the Computer and Point of Sale System and Other Technology all information concerning the operation of the franchised Business that we require, in the form and at the intervals that we require. If the lease for your Remote Kitchen Restaurant requires that you purchase a different computer and point of sale system than what we require, you agree to submit (in the form we prescribe) reports of your weekly Gross Revenues and such other information that we may require in our Manual or otherwise.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 45–60)
What This Means (2025 FDD)
According to Bonchon's 2025 Franchise Disclosure Document, franchisees must provide all necessary assistance to connect their Computer and Point of Sale System and Other Technology to Bonchon's headquarters computer as quickly as possible, and maintain this connection as required. This includes inputting and maintaining all data and information prescribed by Bonchon in their manuals and proprietary software.
Bonchon may retrieve any information they deem necessary or appropriate from the franchisee's system, covering the telephone costs for this retrieval. Franchisees are obligated to accurately and consistently record, structure, capture, and provide all required information concerning the franchised business's operation through the Computer and Point of Sale System and Other Technology, in the format and at the intervals specified by Bonchon.
For Remote Kitchen Restaurants with leases requiring a different computer and point of sale system, franchisees must submit weekly Gross Revenues reports and other information as required by Bonchon in their manuals or otherwise, in a prescribed format. This ensures that all franchisees, regardless of their specific system setup, provide the necessary data for Bonchon to monitor and manage the overall franchise network effectively.