As a Bonchon area developer, what forms can the confidential operating manuals take?
Bonchon Franchise · 2025 FDDAnswer from 2025 FDD Document
You further agree, in regard to your area development business hereunder, to abide by and faithfully adhere to our confidential operating manuals (the "Manuals"). The Manuals may take the form of one or more of the following: one or more loose leaf or bound volumes; bulletins; notices; videos; CD-ROMS; computer software; other electronic media; online postings; e-mail and/or electronic communications; facsimiles; or, any other now or hereafter developed medium capable of conveying the Manuals' contents. The Manuals will, among other things, set forth our operating systems, procedures, policies, methods, standards, specifications and requirements for operating your franchised Business. You must at all times operate your area development business in strict compliance with the Manuals. We have the right to prescribe additions to, deletions from or revisions of the Manuals (the "Supplements to the Manuals"), all of which will be considered a part of the Manuals. All references to the Manuals in this Agreement will include the Supplements to the Manuals. Supplements to the Manuals will become binding on you as if originally set forth in the Manuals, upon being delivered to you.
Source: Item 23 — RECEIPTS (FDD pages 92–536)
What This Means (2025 FDD)
According to Bonchon's 2025 Franchise Disclosure Document, the confidential operating manuals, which Bonchon refers to as the "Manuals," can be presented in various formats. These include loose leaf or bound volumes, bulletins, notices, videos, CD-ROMs, computer software, other electronic media, online postings, e-mail and/or electronic communications, facsimiles, or any other medium developed to convey the manual's content. These manuals contain Bonchon's operating systems, procedures, policies, methods, standards, specifications, and requirements for running the franchised business.
As an area developer, you must operate your business in strict compliance with these manuals. Bonchon retains the right to modify the manuals by adding, deleting, or revising content through Supplements to the Manuals, which are considered part of the Manuals. These supplements become binding upon delivery to you, ensuring that you stay updated with the latest operational guidelines.
This comprehensive approach to delivering operational guidelines ensures that franchisees have access to the most current and relevant information in a format that suits their needs. It also allows Bonchon to maintain consistency and quality across all franchised locations by providing clear and detailed instructions for every aspect of the business.