Under the Bojangles franchise agreement, what is the franchisee required to designate?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
- D.
At least six (6) months prior to opening the Restaurant, Franchisee shall designate an individual to serve as Franchisee's "Designated Operator" subject to the following conditions:
(1) The Designated Operator shall devote full time and best efforts to the supervision and conduct of the Franchised Business and any other Bojangles restaurants which may be operated by Franchisee;
(2) The Designated Operator must attend and successfully complete, to Franchisor's satisfaction, the initial training program offered by Franchisor;
(3) The Designated Operator shall execute a Confidentiality Agreement in the form required by Franchisor;
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, a franchisee is required to designate a "Designated Operator". This individual is responsible for the full-time supervision and conduct of the franchised Bojangles business, as well as any other Bojangles restaurants the franchisee may operate. This designation must occur at least six months before the restaurant opens.
The Designated Operator must meet several conditions. They must complete Bojangles's initial training program to the franchisor's satisfaction and sign a confidentiality agreement. The franchisor must approve the Designated Operator. If the Designated Operator cannot fulfill their obligations or no longer qualifies, the franchisee must promptly designate a replacement, subject to the same conditions. The replacement Designated Operator must complete the initial training program within 180 days of their appointment.
This requirement ensures that each Bojangles franchise has a qualified individual dedicated to managing the business according to the franchisor's standards. It also protects Bojangles by ensuring the Designated Operator is properly trained and bound by a confidentiality agreement. The six-month advance designation allows ample time for training and approval, while the 180-day window for replacement training ensures continuity in management.