When transferring a Bojangles franchise, what training and certification programs are the transferee's Managing Owner, Designated Operator, and managers required to complete, and who pays for it?

According to Bojangles's 2025 Franchise Disclosure Document, when a franchise is transferred, the transferee's Managing Owner, Designated Operator, and managers must complete any training and certification programs that Bojangles has in effect for franchisees at the time of the transfer. The transferee is responsible for covering the expenses associated with this training and certification.

This requirement ensures that the new management team is properly trained in the Bojangles system and meets the brand's standards. It helps maintain consistency and quality across all franchise locations, which is important for brand reputation and customer experience. The specific content and duration of these training programs are determined by Bojangles.

For a prospective franchisee, this means that if you are considering purchasing an existing Bojangles franchise, you need to factor in the cost of training for yourself (if you plan to be the Managing Owner or Designated Operator) and your management team. These costs can include transportation, lodging, meals, and wages for the duration of the training. It is important to discuss the specifics of these training requirements with Bojangles during the due diligence process to fully understand the financial implications.

It is also important to note that the transferee may also be required to upgrade the restaurant to meet the then-current standards and specifications of Bojangles restaurants, at the transferee's expense. This could involve significant capital investment in addition to the training costs.