What training program is the Managing Owner required to complete for a Bojangles franchise?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
- C. Franchisee shall designate an individual to serve as Franchisee's "Managing Owner", subject to the following conditions:
- (1) The Managing Owner shall own a majority equity interest in Franchisee during the entire period s/he serves as Managing Owner. If Franchisee does not have an owner with a majority equity interest, the Managing Owner shall own the next highest percentage equity interest in Franchisee during the entire period s/he serves as Managing Owner;
- (2) The Managing Owner will be the person with whom Franchisor will communicate and will have the authority to bind Franchisee with respect to all financial, operational and legal matters related to the Franchised Business and this Agreement. The Managing Owner may also serve as Franchisee's Designated Operator as defined below provided that the Managing Owner meets the criteria for both positions independently;
- (3) The Managing Owner must attend and successfully complete, to Franchisor's satisfaction, the initial training program offered by Franchisor;
- (4) The Managing Owner shall execute this Agreement, and shall be individually bound by all obligations of Franchisee hereunder;
- (5) No person shall become a Managing Owner unless approved by Franchisor; and
- (6) The Managing Owner as of the Effective Date is identified on Exhibit A. If the Managing Owner is unable, or elects not, to continue to meet his/her obligations hereunder, or if, in Franchisor's sole discretion, the Managing Owner no longer qualifies to act as such, Franchisee shall promptly designate another Managing Owner subject to the same conditions and qualifications listed above. Franchisee's replacement Managing Owner must successfully
Source: Item 23 — RECEIPTS (FDD pages 82–573)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, the Managing Owner must attend and successfully complete the initial training program offered by Bojangles. This training is mandatory, and the Managing Owner must complete it to the satisfaction of Bojangles. If a replacement Managing Owner is appointed, they must complete the initial training program within 180 days of their appointment.
Bojangles provides instructors and training materials for all required training programs. However, the franchisee is responsible for all other expenses related to the training, including transportation, lodging, meals, and wages for the Managing Owner and other employees attending the training.
In addition to the initial training program, Bojangles may require the Managing Owner and other employees to attend additional courses, seminars, and training programs from time to time. The franchisee will be responsible for the costs associated with these additional training programs as well, including any training fees charged by Bojangles.
This initial training program ensures that the Managing Owner is well-versed in the Bojangles system, including procedures and techniques for operating the restaurant. This helps maintain consistency and quality across all franchise locations. The ongoing training requirements also ensure that the Managing Owner stays up-to-date with any new developments, techniques, or improvements in restaurant management, food preparation, sales promotion, and service.