Are there any limits on Bojangles' rights to make changes to authorized menu items?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
You must offer and sell all menu items, products and services as we have expressly approved for sale in writing and which are part of the Bojangles System as well as all menu items, products and services that we incorporate into the Bojangles System in the future. You must not deviate from our standards and specifications without our prior written consent. You must discontinue selling and offering for sale any menu items, products or services, which we may, in our discretion, disapprove in writing at any time. We have the right to change the types of authorized menu items, goods and services, and there are no limits on our rights to make changes. For example, in certain markets, Bojangles Restaurants may only offer the Boneless Chicken Only Menu.
You must offer all services that we may require including, for example, acceptance of specified credit and debit cards; use, acceptance and participation in our gift card programs, and all other System promotions, local marketing, contests and other Restaurant and System services and activities.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 54–55)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, Bojangles has the right to change the types of authorized menu items, goods, and services, and there are no limits on their rights to make changes. For example, in certain markets, Bojangles Restaurants may only offer the Boneless Chicken Only Menu.
This means that as a franchisee, you must offer and sell all menu items, products, and services that Bojangles has expressly approved in writing for sale and which are part of the Bojangles System, including any items incorporated into the Bojangles System in the future. You are not allowed to deviate from Bojangles' standards and specifications without prior written consent.
Bojangles also has the discretion to disapprove any menu items, products, or services in writing at any time, which you must then discontinue selling. Furthermore, you must offer all services that Bojangles may require, such as accepting specified credit and debit cards, participating in gift card programs, and engaging in all System promotions, local marketing, contests, and other Restaurant and System services and activities. This gives Bojangles significant control over the menu and service offerings at each franchise location.