What role does BRI play in relation to Bojangles franchisees?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
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As of the Closing Date of the Securitization Transaction, BRI entered into a management agreement with us to act as our manager (the "Manager"). The primary responsibilities and activities of BRI as Manager include administering collections of payments due to us, managing our assets, and performing various franchising, marketing, development, real estate, intellectual property, operational oversight, and reporting services on our behalf, which includes support and services that are provided to Bojangles franchisees under their Development Agreements and Franchise Agreements. BRI also manages and operates any company-operated Restaurants that we or our affiliates own or may develop in the future. BRI also acts as our franchise sales broker. We pay management fees to BRI for these services. However, as the franchisor, we are responsible and accountable to you to make sure that all services we promise to perform under your Development Agreement and Franchise Agreement or other agreement you sign with us are performed in compliance with the applicable agreement, regardless of who performs these services on our behalf.
Bojangles Restaurants
Bojangles Restaurants are characterized by our unique system, which includes unique exterior and interior design, color schemes, and layout, including specially designed decor and furnishings; a special selection of menu items, largely prepared "from scratch"; procedures and techniques for food and beverage preparation; prompt and courteous service; a clean, wholesome atmosphere; methods for inventory, operating, cash, and financial controls; a training school using special teaching techniques, course instruction, and manuals; and unique advertising and promotional programs and materials (the "Bojangles System").
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, Bojangles' Restaurants, Inc. (BRI) plays a significant role in supporting the franchising activities of Bojangles. BRI acts as the manager for the franchisor, under a management agreement. Its primary responsibilities include administering collections of payments, managing assets, and performing various franchising-related services. These services encompass marketing, development, real estate, intellectual property, operational oversight, and reporting.
BRI's role extends to providing support and services to Bojangles franchisees, as outlined in their Development Agreements and Franchise Agreements. This indicates that franchisees will likely interact with BRI personnel for various aspects of their business operations and support needs. Additionally, BRI manages and operates any company-owned Bojangles restaurants, and acts as the franchise sales broker.
It is important to note that while BRI provides these services, Bojangles, as the franchisor, remains ultimately responsible for ensuring that all services promised under the franchise agreements are performed in compliance with those agreements. This means that Bojangles franchisees can hold the franchisor accountable for the quality and delivery of services, even though BRI is the entity directly providing them. Jose Armario serves as Director, Chief Executive Officer and President of BRI.