What are the requirements for a Designated Operator of a Bojangles franchise?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
At least six (6) months prior to opening the Restaurant, Franchisee shall designate an individual to serve as Franchisee's "Designated Operator" subject to the following conditions:
(1) The Designated Operator shall devote full time and best efforts to the supervision and conduct of the Franchised Business and any other Bojangles restaurants which may be operated by Franchisee;
(2) The Designated Operator must attend and successfully complete, to Franchisor's satisfaction, the initial training program offered by Franchisor;
(3) The Designated Operator shall execute a Confidentiality Agreement in the form required by Franchisor;
(4) No person shall become a Designated Operator unless approved by Franchisor; and
(5) If the Designated Operator is unable, or elects not, to continue to meet his/her obligations hereunder, or if, in Franchisor's sole discretion, the Designated Operator no longer qualifies to act as such, Franchisee shall promptly designate another Designated Operator subject to the same conditions and qualifications listed above.
Franchisee's replacement Designated Operator must successfully complete Franchisor's initial training program within one hundred eighty (180) days after being appointed as Franchisee's Designated Operator.
Source: Item 23 — RECEIPTS (FDD pages 82–573)
What This Means (2025 FDD)
According to Bojangles' 2025 Franchise Disclosure Document, a Designated Operator must be appointed at least six months before the restaurant opens. The Designated Operator is responsible for the full-time supervision and conduct of the Bojangles restaurant. This individual can also be the Managing Owner if they independently meet the criteria for both positions.
To qualify as a Designated Operator, the individual must be approved by Bojangles. They are required to attend and successfully complete Bojangles' initial training program. Additionally, the Designated Operator must execute a Confidentiality Agreement as required by Bojangles.
If the Designated Operator cannot fulfill their obligations or no longer qualifies, the franchisee must promptly appoint a replacement. The replacement Designated Operator must also meet the same conditions and qualifications, including completing the initial training program within 180 days of appointment. These stipulations ensure that each Bojangles location is managed by a qualified individual who is well-trained in the brand's operational standards and committed to maintaining confidentiality.