Is it a requirement for the Managing Owner of a Bojangles franchise to attend and successfully complete the initial training program offered by the Franchisor?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
f the Franchisor Parties on any of the Claims released by this paragraph. Franchisee agrees that fair consideration has been given by Franchisor for this release and it fully understands that this is a negotiated, complete, and final release of all Claims.
- C. Franchisee shall designate an individual to serve as Franchisee's "Managing Owner", subject to the following conditions:
- (1) The Managing Owner shall own a majority equity interest in Franchisee during the entire period s/he serves as Managing Owner. If Franchisee does not have an owner with a majority equity interest, the Managing Owner shall own the next highest percentage equity interest in Franchisee during the entire period s/he serves as Managing Owner;
- (2) The Managing Owner will be the person with whom Franchisor will communicate and will have the authority to bind Franchisee with respect to all financial, operational and legal matters related to the Franchised Business and this Agreement. The Managing Owner may also serve as Franchisee's Designated Operator as defined below provided that the Managing Owner meets the criteria for both positions independently;
- (3) The Managing Owner must attend and successfully complete, to Franchisor's satisfaction, the initial training program offered by Franchisor;
- (4) The Managing Owner shall execute this Agreement, and shall be individually bound by all obligations of Franchisee hereunder;
- (5) No person shall become a Managing Owner unless approved by Franchisor; and
- (6) The Managing Owner as of the Effective Date is identified on Exhibit A. If the Managing Owner is unable, or elects not, to continue to meet his/her obligations hereunder, or if, in Franchisor's sole discretion, the Managing Owner no longer qualifies to act as such, Franchisee shall promptly designate another Managing Owner subject to the same conditions and qualifications listed above. Franchisee's replacement Managing Owner must successfully complete Franchisor's initial training program within one hundred eighty (180) days after being appointed as Franchisee's Managing Owner.
- D. At least six (6) months prior to opening the Restaurant, Franchisee shall designate an individual to serve as Franchisee's "Designated Operator" subject to the following conditions:
- (1) The Designated Operator shall devote full time and best efforts to the supervision and conduct of the Franchised Business and any other Bojangles restaurants which may be operated by Franchisee;
- (2) The Designated Operator must attend and successfully complete, to Franchisor's satisfaction, the initial training program offered by Franchisor;
- (3) The Designated Operator shall execute a Confidentiality Agreement in the form required by Franchisor;
- (4) No person shall become a Designated Operator unless approved by Franchisor; and
- (5) If the Designated Operator is unable, or elects not, to continue to meet his/her obligations hereunder, or if, in Franchisor's sole discretion, the Designated Operator no longer qualifies to act as such, Franchisee shall promptly designate another Designated Operator subject to the same conditions and qualifications listed above. Franchisee's replacement Designated Operator must successfully complete Franchisor's initial training program within one hundred eighty (180) days after being appointed as Franchisee's Designated Operator.
- E. Franchisee agrees that it is important to the operation of the System and the Restaurant that Franchisee and Franchisee's employees receive such training as Franchisor may require, and to that end agrees as follows:
- (1) Prior to the opening of the Restaurant, the Managing Owner and Designated Operator, if they have not each previously attended the initial training program, and such number of Franchisee's managers as Franchisor shall designate, shall attend and successfully complete, to Franchisor's satisfaction, the initial training program offered by Franchisor. At Franchisee's expense, the Managing Owner, Designated Operator and Franchisee's managers and other employees who work in the Restaurant shall also attend such courses, seminars, and other training programs as Franchisor may require from time to time. Franchisor shall provide instructors and training materials for all required training programs; and Franchisee or its employees shall be responsible for any and all other expenses incurred by them in connection with any training programs, including, without limitation, the cost of transportation, lodging, meals, and wages. Any person subsequently employed by Franchisee in the position of manager of the Restaurant and each subsequent Managing Owner and Designated Operator shall attend and successfully complete, to Franchisor's satisfaction, such initial training program as Franchisor may require within one hundred eighty (180) days after being employed or appointed.
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, it is a requirement for the Managing Owner to attend and successfully complete the initial training program offered by Bojangles. The Managing Owner must complete the training program to Bojangles's satisfaction. If the initial Managing Owner is unable to continue in their role, their replacement must successfully complete the initial training program within 180 days of being appointed.
Prior to the restaurant opening, the Managing Owner must attend and successfully complete the initial training program if they have not previously attended. Bojangles provides the instructors and training materials for all required training programs. However, the franchisee is responsible for expenses such as transportation, lodging, meals, and wages incurred during the training.
Furthermore, any subsequent Managing Owner must attend and successfully complete the initial training program that Bojangles requires within 180 days after being appointed. Bojangles also offers optional training programs and seminars that the Managing Owner, Designated Operator, managers, and other employees may attend. The franchisee is responsible for paying the training fee, if any, for each person attending these optional programs, in addition to other expenses.