Does Bojangles provide a maintenance inspection checklist for franchisees?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
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Franchisee shall grant Franchisor and its agents the right to enter upon the Restaurant premises at any time for the purpose of conducting inspections; shall cooperate with Franchisor's representatives in such inspections by rendering such assistance as they may reasonably request; and, upon notice from Franchisor or its agents and without limiting Franchisor's other rights under this Agreement, shall take such steps as may be necessary to correct immediately any deficiencies detected during any such inspection.
Should Franchisee, for any reason, fail to correct such deficiencies within a reasonable time as determined by Franchisor, Franchisor shall have the right and authority (without, however, any obligation to do so) to correct such deficiencies and to charge Franchisee a reasonable fee for Franchisor's expenses in so acting, payable by Franchisee immediately upon demand.
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
The 2025 Bojangles Franchise Disclosure Document does not explicitly state that the franchisor provides a maintenance inspection checklist. However, the FDD does state that Bojangles has the right to inspect the premises at any time and that the franchisee must cooperate with these inspections. Franchisees are required to correct any deficiencies detected during these inspections. If the franchisee fails to correct these deficiencies within a reasonable time, Bojangles has the right to correct them and charge the franchisee for the expenses incurred.
Bojangles will provide franchisees with access to and training in processes and procedures of a proprietary nature. The franchisor will also provide advice and consultation in connection with the operation of the restaurant and new developments, techniques, and improvements in areas of restaurant management, food preparation, sales promotion, and service. This assistance may be provided through various means, including sending employees or representatives to the restaurant, providing publications, written materials, electronic learning content, videos, or conducting meetings or seminars.
While a specific maintenance checklist isn't mentioned, the franchisor's right to inspect and the franchisee's obligation to maintain the premises suggest that Bojangles has a system for ensuring brand standards are upheld. A prospective franchisee should inquire about the specific procedures and standards used during inspections, and whether a checklist or similar tool is used to guide these evaluations.