What precautions does Bojangles require franchisees to take to ensure their employees keep confidential information confidential?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
A. Franchisee shall not, during the term of this Agreement or thereafter, communicate, divulge, or use for the benefit of any other person, persons, partnership, association, corporation or limited liability company any confidential information, knowledge, or know-how concerning the methods of operation of the Franchised Business which may be communicated to Franchisee or of which Franchisee may be apprised by virtue of Franchisee's operation under the terms of this Agreement. Franchisee shall divulge such confidential information only to such of its employees as must have access to it in order to operate the Franchised Business, and Franchisee shall take such precautions as Franchisor deems necessary to ensure that Franchisee's employees retain such information in confidence. Any and all information, knowledge, know-how, and techniques which Franchisor designates as confidential shall be deemed confidential for purposes of this Agreement, except information which Franchisee can demonstrate came to its attention prior to disclosure thereof by Franchisor; or which, at the time of disclosure by Franchisor to Franchisee, had become
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles' 2025 Franchise Disclosure Document, franchisees are responsible for ensuring their employees maintain the confidentiality of sensitive information. Franchisees must only share confidential information with employees who require access to it for business operations. Furthermore, franchisees are obligated to take precautions deemed necessary by Bojangles to ensure that their employees keep this information confidential.
This means a Bojangles franchisee has a responsibility to actively manage and protect confidential information. This includes methods of operation, knowledge, and know-how. The franchisee must implement measures to prevent unauthorized disclosure or use of this information by employees. The specific precautions are determined by Bojangles, so franchisees must adhere to the franchisor's guidelines and directives regarding confidentiality.
This requirement is fairly standard in franchising, as franchisors need to protect their proprietary information and trade secrets. Franchisees should clarify with Bojangles what specific precautions are expected of them to ensure employee confidentiality. This might include confidentiality agreements, training programs, or security protocols for accessing sensitive data. Franchisees should also understand the potential consequences of failing to adequately protect confidential information, as this could lead to legal action or termination of the franchise agreement.