How often are Bojangles franchisees and their shareholders/members required to review changes to the Manual as posted on the Bojangles electronic portal?

According to Bojangles' 2025 Franchise Disclosure Document, franchisees, along with their shareholders and members, are required to continuously review changes to the Manual as they are posted on the Bojangles electronic portal. This requirement ensures that franchisees and their associated parties stay current with the operational standards, policies, and procedures set by Bojangles.

The Manual contains critical information, including manuals, memoranda, procedures, policies, and other communications. Bojangles may communicate these updates through the electronic portal, email, or hardcopy. Franchisees are considered to have received notice of any changes or supplements once they are posted on the Bojangles electronic portal.

This continuous review is essential for maintaining consistent standards and protecting Bojangles' brand reputation. Franchisees must comply with each new or changed standard. In case of any discrepancies, the master copy of the Manual maintained by Bojangles' home office will be the controlling reference. This requirement underscores the importance of franchisees regularly accessing and understanding the updates provided by Bojangles to ensure compliance and operational effectiveness.