How are notices, requests, demands, and other communications delivered under the Bojangles franchise agreement considered to be properly given?

According to the 2025 Bojangles Franchise Disclosure Document, franchisees are expected to utilize the email address provided by Bojangles and regularly review the Bojangles electronic portal for updates, notices of manual or policy changes, and other communications from Bojangles. This indicates that Bojangles considers electronic communication methods, such as email and postings on their electronic portal, as official channels for delivering important information to franchisees.

Bojangles requires franchisees to stay informed by actively checking these electronic channels. Franchisees are deemed to have notice of any changes or supplements to the manual if a posting is made to the Bojangles electronic portal. This places the onus on the franchisee to regularly monitor these communication channels to ensure compliance with the latest operational standards and policy updates.

In the event of any dispute regarding the contents of the manual, the master copy maintained by Bojangles at their home office will be the controlling reference. This underscores the importance of franchisees staying up-to-date with the information provided through official channels, as these will be the definitive source in case of discrepancies. By using these methods, Bojangles ensures that all franchisees receive timely and consistent information, which is crucial for maintaining brand standards and operational efficiency across all franchise locations.