What methods does Bojangles use to communicate changes or supplements to the Manual to franchisees?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
- R. Franchisee agrees to utilize the e-mail address provided by Franchisor and to utilize the Bojangles electronic portal, and review its content regularly for purposes of receiving updates, notice of Manual or policy changes and other communications from Franchisor.
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, updates, notice of manual or policy changes and other communications from Bojangles will be sent via email to the address provided by the franchisee. Bojangles also uses its electronic portal to communicate with franchisees. Franchisees are required to utilize both the provided email address and the Bojangles electronic portal, and they must regularly review the content of the portal.
Bojangles may revise the contents of its manual from time to time, and franchisees must comply with each new or changed standard. Franchisees are expected to continuously review changes to the manual as posted on the Bojangles electronic portal and otherwise keep current with the manual.
In the event of any dispute as to the contents of the manual, the terms of the master copy of the manual maintained by Bojangles's home office will be controlling. This highlights the importance of franchisees staying informed about updates and changes through the official communication channels provided by Bojangles.