What methods does Bojangles use to advise and consult with franchisees regarding restaurant operations and new developments?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
- B. Franchisor shall advise and consult with Franchisee in connection with the operation of the Restaurant and new developments, techniques and improvements in areas of restaurant management, food preparation, sales promotion and service. Franchisor may provide the foregoing assistance by sending its employees or representatives to the Restaurant, by providing publications, other written materials, electronic learning content, videos or by conducting meetings or seminars. Some or all of these publications or programs may be provided by electronic access by Franchisor and not by printed or physical documents.
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, Bojangles will advise and consult with franchisees regarding restaurant operations and new developments, techniques, and improvements in areas of restaurant management, food preparation, sales promotion, and service. This support may come through several channels.
Bojangles may send its employees or representatives to the franchisee's restaurant to provide on-site assistance and consultation. In addition to in-person visits, Bojangles may offer support through publications, written materials, electronic learning content, and videos. These resources can help franchisees stay informed about best practices and new developments. Bojangles may also conduct meetings or seminars to provide guidance and training to franchisees. The documents state that some or all of these publications or programs may be provided by electronic access and not by printed or physical documents.
This multi-faceted approach to advising and consulting ensures that Bojangles franchisees have access to the information and support they need to effectively manage their restaurants and adapt to changes in the industry. It is fairly typical for franchisors to provide ongoing support through a combination of on-site visits, training materials, and electronic communications.