Is the Managing Owner of a Bojangles franchise individually bound by the obligations of the Franchisee?

According to Bojangles' 2025 Franchise Disclosure Document, the Managing Owner of a Bojangles franchise is indeed individually bound by all the obligations of the franchisee. The Managing Owner is a key figure designated by the franchisee and approved by Bojangles.

To be designated as a Managing Owner, the individual must own a majority equity interest in the franchise. If no owner holds a majority stake, the Managing Owner must possess the next highest percentage of equity. This person serves as the primary point of contact between the franchisee and Bojangles, with the authority to make binding decisions on behalf of the franchisee regarding financial, operational, and legal matters.

This requirement ensures that Bojangles has a direct line of accountability and recourse to an individual with a vested interest in the franchise's success. It also underscores the importance of the Managing Owner role, as this person's actions directly impact both the franchise's operations and their own personal liability. The Managing Owner must also attend and successfully complete Bojangles' initial training program.

Should the Managing Owner become unable or unqualified to fulfill their obligations, the franchisee must promptly appoint a replacement, subject to Bojangles' approval and the same conditions. The replacement Managing Owner must also complete the initial training program within 180 days of appointment. This ensures continuity and adherence to Bojangles' standards.