What kind of advice and consultation does Bojangles provide to franchisees regarding restaurant operation and new developments?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
and
- (8) Franchisee shall comply with Franchisor's then-current qualification and training requirements.
III. DUTIES OF FRANCHISOR
- A. Franchisor shall provide an initial training program to instruct Franchisee and other franchisees as to the procedures and techniques to be utilized at the Restaurant in order to ensure that Franchisee becomes completely familiar with the Bojangles System, and shall make available such other training programs as it deems appropriate. All training provided by Franchisor shall be subject to the terms set forth in Paragraph VI.F. of this Agreement.
- B. Franchisor shall advise and consult with Franchisee in connection with the operation of the Restaurant and new developments, techniques and improvements in areas of restaurant management, food preparation, sales promotion and service. Franchisor may provide the foregoing assistance by sending its employees or representatives to the Restaurant, by providing publications, other written materials, electronic learning content, videos or by conducting meetings or seminars. Some or all of these publications or programs may be provided by electronic access by Franchisor and not by printed or physical documents.
- C. Franchisor shall make available, from time to time, advice and assistance in local advertising and, at Franchisee's expense, promotional materials for local advertising by Franchisee. Franchisor shall have the right to review and approve or disapprove all advertising and promotional materials which Franchisee proposes to use, pursuant to Paragraph XI.F. hereof.
- D. Franchisor shall develop advertising materials under the terms of Paragraph XI. hereof.
- E. Franchisor shall provide to Franchisee, on loan, either one printed copy of the Manual as more fully described in Paragraph VIII. hereof ("Manual"), or provide Franchisee with electronic access to the Manual.
- F. In the interest of maintaining high standards of quality, cleanliness, appearance, and service, Franchisor shall conduct, as it deems advisable, inspections of the Restaurant, and evaluations of the products sold and services rendered at the Restaurant.
IV. FEES
A. By the Construction Commencement Deadline (as hereinafter defined), Franchisee shall pay to Franchisor a franchise fee in the amount set forth on Exhibit A to this Agreement (the
"Franchise Fee"), which sum shall be deemed fully earned when paid and nonrefundable in consideration of administrative and other expenses incurred by Franchisor in granting this franchise and for Franchisor's lost or deferred opportunity to franchise others.
- B. Franchisee shall pay to Franchisor a continuing monthly royalty fee in an amount equal to four percent (4%) of the Gross Sales of the Restaurant, as defined in Paragraph IV.E. hereof.
- C. Franchisee shall pay to Franchisor a monthly advertising contribution, for use by the Bojangles Marketing Development Fund established by Franchisor, as provided in Paragraph XI.E. hereof, in an amount equal to one percent (1%) of the Gross Sales of the Restaurant.
- D. All monthly payments required by this Paragraph IV.
Source: Item 23 — RECEIPTS (FDD pages 82–573)
What This Means (2025 FDD)
According to Bojangles' 2025 Franchise Disclosure Document, Bojangles is committed to supporting its franchisees through advice and consultation regarding restaurant operations and new developments. Bojangles will advise and consult with franchisees in connection with the operation of the Restaurant and new developments, techniques, and improvements in areas of restaurant management, food preparation, sales promotion, and service. This support may be provided through various channels, including sending employees or representatives to the restaurant, providing publications, written materials, electronic learning content, videos, or conducting meetings or seminars. Some or all of these publications or programs may be provided by electronic access by Franchisor and not by printed or physical documents.
Bojangles also provides assistance in local advertising and promotional materials, although these are at the franchisee's expense. Bojangles retains the right to review and approve or disapprove all advertising and promotional materials proposed by the franchisee. This ensures brand consistency and adherence to Bojangles' standards. Additionally, Bojangles develops advertising materials for the benefit of the entire franchise system.
Franchisees are expected to stay informed by utilizing the email address provided by Bojangles and regularly reviewing the Bojangles electronic portal for updates, manual or policy changes, and other communications. If a franchisee develops any new concepts, processes, or improvements related to the Bojangles system, they must promptly notify Bojangles. This information becomes the property of Bojangles and may be incorporated into the system without any payment to the franchisee. Franchisees cannot implement any new concept, process, or improvement without Bojangles' prior written approval, and any testing must be conducted under specified parameters set by Bojangles.