What items are Bojangles franchisees prohibited from installing on the restaurant premises without prior written consent from the franchisor?

According to Bojangles's 2025 Franchise Disclosure Document, franchisees must obtain prior written consent from Bojangles before installing certain items on the restaurant premises. This includes any fixtures, furnishings, equipment (including technology equipment, components, and software), decor, signs, games, vending machines, or other items that have not been previously approved as meeting Bojangles's standards and specifications. This requirement ensures that all elements within the restaurant align with the brand's established image and operational standards.

This provision is typical in franchising, as it allows Bojangles to maintain uniformity and quality control across all franchise locations. By requiring approval for these items, Bojangles can ensure that the restaurant's appearance and functionality meet its brand standards. This protects the brand's reputation and ensures a consistent customer experience across all locations.

For a prospective Bojangles franchisee, this means carefully planning all installations and purchases to comply with Bojangles's requirements. It is essential to communicate with Bojangles and obtain written consent before installing any unapproved items. Failure to do so could result in the franchisee being required to remove the unapproved items or face other penalties as outlined in the franchise agreement. Franchisees should familiarize themselves with the standards and specifications detailed in the Bojangles manual to ensure compliance.

Furthermore, franchisees are responsible for the costs associated with installing approved items. This includes fixtures, furnishings, equipment, decor, and signs that Bojangles directs the franchisee to install. Therefore, franchisees need to factor in these expenses when budgeting for the initial setup and ongoing maintenance of their Bojangles restaurant.