If Bojangles decides to modify a proprietary item, must the franchisee also do so?

According to Bojangles's 2025 Franchise Disclosure Document, if Bojangles decides to add, modify, or discontinue a proprietary item, franchisees must also comply with these changes. This requirement applies regardless of whether Bojangles claims a copyright on the item. Bojangles bears no obligation or liability to the franchisee as a result of any such addition, modification, or discontinuance. This means franchisees must adapt their operations to align with Bojangles's decisions regarding proprietary items.

This provision ensures uniformity across all Bojangles locations and allows Bojangles to maintain brand consistency and adapt to market changes. For a franchisee, this means they must be prepared to implement changes to menu items, products, or services as directed by Bojangles. Failure to comply with these changes could result in a breach of the franchise agreement.

While franchisees must adhere to Bojangles's modifications, the FDD does not specify how much advance notice Bojangles will provide before implementing such changes. It also does not detail the process for franchisees to provide feedback or input on proposed changes. Therefore, prospective franchisees should inquire about the typical timeline for implementing changes and the opportunities for franchisee input to better understand the practical implications of this requirement.