What health standards must a Bojangles franchisee meet and maintain?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
designate from time to time, present a neat and clean appearance, and render competent and courteous service to Restaurant customers.
- I. Franchisee shall meet and maintain the highest health standards and ratings applicable to the operation of the Restaurant.
- J. To insure that the highest degree of quality, cleanliness, appearance, and service is maintained, Franchisee shall operate the Restaurant in strict conformity with such methods, standards, and specifications as Franchisor may from time to time prescribe in the Manual or otherwise in writing. Franchisee agrees:
- (1) To operate the Restaurant in a clean, wholesome manner in compliance with Franchisor's prescribed standards of quality, cleanliness, appearance and service;
- (2) To maintain in sufficient supply, and to use at all times, only such ingredients, products, materials, supplies, and paper goods as conform with Franchisor's standards and specifications, and to refrain from deviating therefrom by the use or offer of nonconforming items, without Franchisor's prior written consent;
- (3) To sell or offer for sale only such menu items, products, and services as have been expressly approved for sale in writing by Franchisor; to sell or offer for sale all types of menu items, products, and services specified by Franchisor;
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 54–55)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, franchisees must meet and maintain the highest health standards and ratings applicable to the operation of their restaurant. To ensure quality, cleanliness, appearance, and service, franchisees must operate in strict conformity with the methods, standards, and specifications that Bojangles periodically prescribes in its manual or in writing.
This means a Bojangles franchisee is responsible for adhering to all relevant health codes and regulations, as well as the specific standards set by the franchisor. This includes maintaining a clean and wholesome environment, using only approved ingredients, products, materials, supplies, and paper goods that conform to Bojangles's standards and specifications. Deviating from these standards requires prior written consent from Bojangles.
Furthermore, franchisees must employ only the food handling and preparation methods specified by Bojangles in the manual or otherwise designated. Compliance with these health and operational standards is crucial for maintaining the brand's reputation and ensuring customer satisfaction. Failure to adhere to these standards could result in penalties or termination of the franchise agreement.