What happens if the Bojangles franchisee learns of new facts after signing the agreement?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
- Q. Franchisee agrees to utilize the e-mail address provided by Franchisor and to utilize the Bojangles electronic portal, and review its content regularly for purposes of receiving updates, notice of Manual or policy changes and other communications from Franchisor.
- R. If Franchisee develops any new concepts, processes or improvements relating to the System, whether or not pursuant to a Franchisor authorized test, Franchisee promptly shall notify Franchisor and provide Franchisor with all information regarding the new concept, process or improvement, all of which shall become the property of Franchisor and its affiliates and which may be incorporated into the System without any payment to Franchisee. Franchisee, at its expense, promptly shall take all actions deemed necessary or desirable by Franchisor to vest in Franchisor all ownership of such concepts, processes or improvements. Franchisee shall not implement any new concept, process or improvement in the Restaurant without Franchisor's prior written approval. Testing of any new concept, process or improvement must be conducted under specified "test parameters" that may govern among other things the duration of the test and validation of results as set forth by Franchisor. Any testing of a new product, process or improvement must be deemed safe by Franchisor prior to implementation.
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
Based on the 2025 Bojangles Franchise Disclosure Document, the franchisee is expected to stay informed and adhere to updates from Bojangles even after signing the agreement. Specifically, Bojangles utilizes an electronic portal and email to communicate updates, changes to manuals or policies, and other important information. Franchisees are required to regularly review these communication channels. This ensures that franchisees remain current with the latest operational standards and any modifications to the Bojangles system.
This requirement places an ongoing responsibility on the franchisee to monitor and adapt to changes implemented by Bojangles. The franchisee is deemed to have notice of any changes or supplements to the manual if a posting is made on the Bojangles electronic portal. This includes revisions to the contents of the manual, and the franchisee expressly agrees to comply with each new or changed standard. In the event of any dispute regarding the manual's contents, the master copy maintained by Bojangles's home office will be controlling.
Furthermore, if a Bojangles franchisee develops any new concepts, processes, or improvements related to the Bojangles system, they must promptly notify Bojangles and provide all information regarding the new development. These innovations become the property of Bojangles and may be incorporated into the system without any payment to the franchisee. The franchisee must also take actions necessary to vest ownership of such concepts or improvements in Bojangles. Franchisees cannot implement any new concept, process, or improvement in the restaurant without Bojangles's prior written approval, and any testing must be conducted under specified parameters set by Bojangles.