What happens if Bojangles disapproves a menu item in writing?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
You must offer and sell all menu items, products and services as we have expressly approved for sale in writing and which are part of the Bojangles System as well as all menu items, products and services that we incorporate into the Bojangles System in the future. You must not deviate from our standards and specifications without our prior written consent. You must discontinue selling and offering for sale any menu items, products or services, which we may, in our discretion, disapprove in writing at any time. We have the right to change the types of authorized menu items, goods and services, and there are no limits on our rights to make changes. For example, in certain markets, Bojangles Restaurants may only offer the Boneless Chicken Only Menu.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 54–55)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, franchisees must discontinue selling any menu items that Bojangles disapproves of in writing. Bojangles has the right to change the types of authorized menu items, goods, and services, and there are no limits on their rights to make changes. For example, in certain markets, Bojangles Restaurants may only offer the Boneless Chicken Only Menu.
This means that Bojangles has full discretion over the menu and can remove items at any time. Franchisees must stay compliant with any menu changes that Bojangles implements. This could impact a franchisee's revenue if a popular item is removed or if they have invested in equipment or supplies for a menu item that is later discontinued.
This level of control over the menu is fairly common in franchising, as it allows the franchisor to maintain brand consistency and quality control across all locations. However, it's important for prospective franchisees to understand that they will have limited input on menu decisions and must be prepared to adapt to changes implemented by Bojangles.
Prospective franchisees should inquire about the frequency of menu changes, the process for introducing new items, and the potential impact of menu changes on profitability. Understanding Bojangles's approach to menu management is crucial for assessing the risks and opportunities associated with this franchise.