With whom will Bojangles Franchisor communicate regarding the Franchised Business?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
- C. Franchisee shall designate an individual to serve as Franchisee's "Managing Owner", subject to the following conditions:
- (1) The Managing Owner shall own a majority equity interest in Franchisee during the entire period s/he serves as Managing Owner. If Franchisee does not have an owner with a majority equity interest, the Managing Owner shall own the next highest percentage equity interest in Franchisee during the entire period s/he serves as Managing Owner;
- (2) The Managing Owner will be the person with whom Franchisor will communicate and will have the authority to bind Franchisee with respect to all financial, operational and legal matters related to the Franchised Business and this Agreement. The Managing Owner may also serve as Franchisee's Designated Operator as defined below provided that the Managing Owner meets the criteria for both positions independently;
- (3) The Managing Owner must attend and successfully complete, to Franchisor's satisfaction, the initial training program offered by Franchisor;
- (4) The Managing Owner shall execute this Agreement, and shall be individually bound by all obligations of Franchisee hereunder;
- (5) No person shall become a Managing Owner unless approved by Franchisor; and
- (6) The Managing Owner as of the Effective Date is identified on Exhibit A. If the Managing Owner is unable, or elects not, to continue to meet his/her obligations hereunder, or if, in Franchisor's sole discretion, the Managing Owner no longer qualifies to act as such, Franchisee shall promptly designate another Managing Owner subject to the same conditions and qualifications listed above. Franchisee's replacement Managing Owner must successfully complete Franchisor's initial training program within one hundred eighty (180) days after being appointed as Franchisee's Managing Owner.
- D.
At least six (6) months prior to opening the Restaurant, Franchisee shall designate an individual to serve as Franchisee's "Designated Operator" subject to the following conditions:
(1) The Designated Operator shall devote full time and best efforts to the supervision and conduct of the Franchised Business and any other Bojangles restaurants which may be operated by Franchisee;
(2) The Designated Operator must attend and successfully complete, to Franchisor's satisfaction, the initial training program offered by Franchisor;
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, Bojangles will primarily communicate with the franchisee's "Managing Owner" regarding the franchised business. The Managing Owner is designated by the franchisee and must meet specific conditions.
The Managing Owner must own a majority equity interest in the franchise. If no owner holds a majority, the Managing Owner should have the next highest percentage of equity. This individual serves as the main point of contact for Bojangles on all financial, operational, and legal matters related to the franchise agreement. The Managing Owner also has the authority to make binding decisions on behalf of the franchisee.
To qualify as a Managing Owner, the individual must be approved by Bojangles and must successfully complete the initial training program offered by Bojangles. The Managing Owner is also required to execute the franchise agreement and is individually bound by its obligations. If the designated Managing Owner can no longer fulfill their obligations or no longer qualifies, the franchisee must promptly appoint a replacement who meets the same conditions and completes the required training.
Bojangles also requires the franchisee to designate a "Designated Operator" at least six months before the restaurant opens. The Designated Operator must devote full time and best efforts to the supervision and conduct of the Franchised Business and any other Bojangles restaurants which may be operated by Franchisee and must attend and successfully complete the initial training program offered by Bojangles.