Where are Bojangles franchisees allowed to sell Bojangles products?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
You may sell Bojangles products only at the Restaurant location specified in the Franchise Agreement.
You may only solicit sales and orders, fulfill orders, and prepare and sell food from your Restaurant locations; and you may deliver food only to customers at your Restaurant locations; however, you are not restricted from advertising outside your location if all sales are made from your Restaurant locations.
You may not use alternative distribution channels to make sales outside or inside an Assigned Area and you will receive no compensation for our sales through alternative distribution channels.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 54–55)
What This Means (2025 FDD)
According to Bojangles' 2025 Franchise Disclosure Document, franchisees are primarily restricted to selling Bojangles products at the Restaurant location specified in the Franchise Agreement. This means that the physical restaurant is the main point of sale. While franchisees can advertise outside their location, all sales must be made from the Restaurant location.
Bojangles retains significant control over distribution channels, as the franchisee may not use alternative distribution channels to make sales outside or inside an Assigned Area. The franchisee will not receive compensation for sales made through alternative distribution channels managed by Bojangles. This gives Bojangles the flexibility to explore other sales avenues without directly benefiting the franchisee.
This restriction ensures that Bojangles maintains brand consistency and quality control. By limiting sales to the restaurant location, Bojangles can better manage the customer experience and ensure that products are served according to their standards. However, franchisees should be aware that they are limited to sales within their restaurant and cannot expand sales through other means without explicit permission from Bojangles.