What is a Bojangles franchisee required to do with the email address provided by the franchisor?
Bojangles Franchise · 2025 FDDAnswer from 2025 FDD Document
- Q. Franchisee agrees to utilize the e-mail address provided by Franchisor and to utilize the Bojangles electronic portal, and review its content regularly for purposes of receiving updates, notice of Manual or policy changes and other communications from Franchisor.
Source: Item 22 — CONTRACTS (FDD page 82)
What This Means (2025 FDD)
According to Bojangles's 2025 Franchise Disclosure Document, franchisees are required to use the email address provided by Bojangles. This email address is to be used in conjunction with the Bojangles electronic portal. Franchisees must regularly review the content of both the email and the portal.
The purpose of this requirement is to ensure that franchisees receive important updates, notices of changes to the Bojangles manual or policies, and other communications from the franchisor. By mandating the use of this specific email address and the electronic portal, Bojangles aims to maintain a consistent and efficient flow of information to all its franchisees.
This requirement is fairly standard in the franchise industry, as franchisors need a reliable way to communicate updates and ensure compliance with brand standards. A prospective Bojangles franchisee should understand that regularly checking this email and the electronic portal is not optional but a mandatory part of their operational responsibilities.